REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Japan Airlines and Panasonic Avionics have revealed features of the inflight entertainment (IFE) system, digital solutions, and connectivity service installed on the carrier’s new Airbus A350-1000 fleet.
Hawaiian Airlines has deployed Starlink’s high-speed, low-latency broadband internet. The carrier’s complimentary WiFi is rolling out on select A321neo aircraft as they are activated over the coming months.
In this interview, Yelena Obukhova, Vice-President Inflight Services, Air Astana, shares insights into the airline’s focus on personalisation, inflight entertainment, sustainability and emerging technologies.
Lufthansa Group and Spafax have announced an extension of their strategic partnership until 2028, aiming to revolutionise the passenger journey by integrating state-of-the-art entertainment experiences.
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Lufthansa Group is equipping short and medium-haul aircraft across three of its airlines – Lufthansa, Austrian Airlines and SWISS – with broadband internet this year, meaning in total more than 150 aircraft.
Porter Airlines has announced that inflight connectivity and wireless IFE from Viasat (a Gold Sponsor of FTE APEX Asia Expo, 8-9 November 2023, Singapore) will be installed on an additional 20 new E195-E2s.
Qatar Airways is collaborating with Starlink to enhance the inflight experience with complimentary high-speed connectivity. Passengers will be able to enjoy ultra-fast Wi-Fi speeds of up to 350Mbps.
Air Corsica has selected Moment (an exhibitor at FTE APEX Asia Expo, 8-9 November 2023, Singapore) to install its inflight entertainment system, the Flymingo Box, onboard the airline’s fleet by end-2023.
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Dutch low-cost carrier Transavia has begun a three-month trial of the AirFi box, which will enable passengers to access and buy inflight entertainment content and order food & beverages from their seats.
Malaysia Airlines has selected Viasat Inc to outfit its new Boeing 737-8 fleet with a wireless IFE system. It will also introduce high-quality connectivity to deliver “exceptional onboard experiences”.
SWISS has introduced free use of the internet for chat services such as WhatsApp on all long-haul flights. The new facility is available in all classes of travel, throughout the flight and with no data limit.
Singapore Airlines has extended free unlimited Wi-Fi access to all travellers in all cabin classes, including Premium Economy and Economy, empowering customers “to stay connected, entertained and productive”.
Ethiopian Airlines is to offer high-speed inflight broadband onboard its upcoming A350-1000 aircraft, with GX Aviation provided by Inmarsat and selected through the Airbus Airspace Link HBCplus programme.
American Airlines is elevating its onboard CX with offerings designed to deliver “a consistent and connected inflight experience”. This includes new inflight meals, updated connectivity, and new entertainment options.
Japan Airlines has reached an agreement with Intelsat to upgrade about 50 Boeing 737s and 767s to the company’s 2Ku inflight connectivity solution “to offer more robust inflight connectivity for passengers”.
Following the successful roll-out to easyJet’s EU and Swiss fleets, inflight technology provider AirFi has further deployed its portable streaming solution across the remainder of the airline’s fleet.
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