REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
AirJapan, All Nippon Airways’ (ANA) new airline brand for medium-haul international routes, has unveiled select products and services to be introduced on its inaugural flights from February 2024.
SWISS is to offer travellers a totally new and more personalised ‘SWISS Senses’ travel experience from 2025. The centrepiece of the new customer product is a redesigned cabin for the airline’s long-haul aircraft.
Air Malta is to deploy a Blueview digital passenger experience from Bluebox Aviation Systems on its new Airbus A320 neo aircraft. This will be configured to offer passengers an inflight entertainment experience.
Tiina Tissari, Vice President, Customer Experience and Products, Finnair, shares the airline’s new retail approach, how its digital innovation is providing a seamless passenger experience, and its elevated long-haul concept.
Content plans: Year in review, PoC summary, and plans for 2024.
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Find out more >>Content plans: Proof of Concept (PoC) update, Sustainability, Tagging and Tracking and new member presentation.
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Find out more >>Content plans: Progressive digital retailing strategies from around the world
Find out more >>Content plans: Proof of Concept (PoC) update, baggage tracking advancements, and new member presentation.
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Find out more >>Content plans: Fraport presentation, autonomous operations, and sustainability.
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Find out more >>Content plans: Pittsburgh International Airport presentation, Autonomous operations & Robotics POC updates.
Find out more >>Content plans: Dublin Airport presentation & POC updates, Innovation for delivering successful summer
Find out more >>Content plans: Retailing innovations in Dublin and discussion around progressive new business models.
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Find out more >>Content plans: Enhancing Hub operations through airport/home carrier collaboration – learnings and idea sharing, Innovation in bag imaging for border processing
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of other new technologies in travel retail.
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Delta Air Lines has partnered with Touch to deliver “next-generation content experiences”. Together, they “will accelerate and improve customisation, engagement, and relevance”.
The new concept of Aeroflot’s multimedia inflight entertainment (IFE) programme will provide more choice and more frequent catalogue updates.
The airline will integrate games on its SkyConnect IFE system, and set up arcade machines and tablets in the Crown Lounge at Queen Alia International Airport.
China Airlines’ passengers can now use their personal smart devices to enjoy a wide range of multimedia streaming services inflight.
11-13 June 2024, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
11-13 June 2024, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
28-30 oCT 2024, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
19-20 November 2024, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
The IFE systems will be introduced on 105 of Emirates’ Airbus A380 and Boeing 777 aircraft, with the first due to enter service in 2022.
Delta Air Lines has partnered with fitness platform Peloton to offer wellbeing inflight content, such as guided meditations and stretches.
During the two-month trial, Middle East Airlines passengers will be able to enjoy access to a wide range of news and live sporting events.
Leaders from Air Canada, Panasonic Avionics, Delta Flight Products, Burrana, Anuvu and Axinom, discuss how IFEC will evolve post-COVID-19.
Passengers using the service can use their own mobile devices to reserve airport transfers to their final destination during the flight.
Passengers travelling on board the airline’s A350 fleet will soon be able to access the inflight entertainment system through their own mobile devices.
The upgrade includes high-definition seatback touchscreens, and a selection of features and applications with servers to store over a terabyte of content.
Vistara has announced that it is enhancing the inflight experience with the launch of Panasonic’s new Arc 3D inflight map application on its 787-9 Dreamliner.
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