REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
LATAM has extended its partnership with Touch Inflight Solutions. Together, they aim to deliver unique and exclusive content experiences to passengers on the onboard entertainment platform, ‘LATAM Play’.
Icelandair has signed an agreement with Panasonic Avionics to install the Astrova inflight entertainment solution and a suite of digital solutions on the airline’s new fleet of Airbus A321neo LR aircraft.
Delta is enhancing its inflight entertainment with the debut of ‘The Passport Sessions’ series in partnership with Spotify. The series brings together songwriters, producers and artists from ‘twin cities’.
flydubai has enhanced its onboard experience with the introduction of PressReader digital magazines to the inflight entertainment system onboard 70% of its fleet “as part of commitment to improving CX”.
Content plans: Discussion on recovering bags with passengers – how do we collectively improve? The September virtual meeting will include a focus on the RUSH process for quick recovery of mishandled bags, highlighting automation, expediency and passenger visibility.
Find out more >>Content plans: A Future Travel Experience webinar, developed in partnership with IDEMIA, on the benefits of Artificial Intelligence (AI)-powered facial recognition in travel. This webinar will deep-dive into the CX and customer service aspects of AI at airports, with a special focus on bias, biometrics and cybersecurity. Organisations confirmed to speak include U.S. CBP, TSA, Alaska Airlines, Metropolitan Washington Airports Authority, and IDEMIA.
Find out more >>Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion centring on check-in – what is the future for a seamless experience? The next in-person members meeting, taking place alongside FTE Global, will examine what future bag drops will look like, as well as tagging, capacity and flow enhancements.
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>
LATAM Airlines now has free and exclusive Paramount+ content on its LATAM Play onboard entertainment service. It is the first South American airline to feature Paramount+ content in its onboard service.
Porter Airlines has announced that inflight connectivity and wireless IFE from Viasat (a Gold Sponsor of FTE APEX Asia Expo, 8-9 November 2023, Singapore) will be installed on an additional 20 new E195-E2s.
Air Corsica has selected Moment (an exhibitor at FTE APEX Asia Expo, 8-9 November 2023, Singapore) to install its inflight entertainment system, the Flymingo Box, onboard the airline’s fleet by end-2023.
Dutch low-cost carrier Transavia has begun a three-month trial of the AirFi box, which will enable passengers to access and buy inflight entertainment content and order food & beverages from their seats.
28-30 oCT 2024, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
19-20 November 2024, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Vietnam Airlines has signed a two-year deal with AirFi to equip 37 of its Airbus A321s with wireless IFE and enable in-seat ordering for passengers, harmonising the passenger experience across its aircraft.
Malaysia Airlines has selected Viasat Inc to outfit its new Boeing 737-8 fleet with a wireless IFE system. It will also introduce high-quality connectivity to deliver “exceptional onboard experiences”.
Lufthansa is enhancing its onboard offering with an expanded inflight service that will offer more choice, more entertainment and more sustainability in the future, as part of ongoing CX innovation efforts.
British Airways is showcasing seven stand-up comedy gigs from the Edinburgh Fringe festival throughout August. Spafax has enabled the carrier to showcase the content on its inflight entertainment system.
AirJapan – ANA’s new brand for medium-haul international routes – will deploy the Blueview digital passenger services platform from Bluebox for onboard retail and inflight entertainment on its widebody fleet.
Air Canada has expanded its inflight entertainment offering with the addition of exclusive Apple TV+ original programming, continuing the airline’s programme of investment in the customer experience.
British Airways has doubled the content available for travellers to watch through its inflight entertainment system since the start of the year, enhancing CX with a wide range of brand-new content onboard.
Air Canada has announced products and services designed to add convenience to its onboard experience. These include expanded inflight F&B, family-friendly IFE options, and advances to the Air Canada App.
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