New industry guidance for inflight services released by IFSA and ACA


The International Flight Services Association (IFSA) and the Airline Catering Association (ACA) have jointly announced the development of a new guidance that supports the airline and airline catering industries worldwide, as they continue to take actions in response to the COVID-19 pandemic.

The ACA/IFSA COVID-19 Guideline introduces several guiding principles which provide direction on managing the COVID-19 pandemic and to support safe business operations at airports, airlines, kitchens, and aircrafts.

The two organisations recently discussed the development of the guidance in a dedicated session, entitled ‘Inflight catering evolution according to ACA & IFSA’, during FTE APEX Virtual Expo in December 2020.

The document takes a pragmatic approach in implementation by highlighting and giving guidance on the ways in which individual locations and situations can best be re-engineered to meet the updated health safety standards. The document, which supersedes the previous guidelines released shortly after the start of the pandemic, serves to guide mitigation based on risk assessment for catering kitchens and airline inflight services globally.

“IFSA remains dedicated to the global advancement of the airline catering industry,” said IFSA Executive Director Lauren Costello. “This collaboration with ACA strengthens the airline catering industry and equips for safe global business resumption.”

“This industry has shown time and again how adaptable and resilient it can be. And we are glad we could, together with our colleagues from IFSA, bring our contribution with this very comprehensive guidance which is publicly available,” added ACA Managing Director Fabio Gamba.

IFSA and ACA remain informed on applicable governmental guidance relative to COVID-19 as the situation changes frequently and directives may vary in each country/state/province. IFSA and ACA have made the guidelines available online, free of charge.

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