REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
AirJapan, All Nippon Airways’ (ANA) new airline brand for medium-haul international routes, has unveiled select products and services to be introduced on its inaugural flights from February 2024.
Korean Air has launched a new Korean-style vegan meal as an inflight option, as it caters to the growing number of vegan passengers and strives to reduce carbon emissions through more eco-friendly catering choices.
Qatar Airways is celebrating the Lunar New Year with passengers travelling to and from Far East Asia with festive products and cuisine inspired by Chinese culture and the Year of the Rabbit.
Porter Airlines has unveiled details of its updated premium inflight service offering, with a distinct digital passenger experience and a new level of food and beverage service.
British Airways has appointed a full-time Master of Wine to elevate the premium experience for its customers both on the ground and up in the air.
Virgin Atlantic is to offer passengers a fun and festive menu for Christmas. Customers travelling in every cabin on selected flights from 24 to 26 December will be served seasonal favourites.
Content plans: An interdisciplinary series of workshops, industry site tours, and networking opportunities in Pittsburgh, which will bring together aviation and robotics industry professionals to solve technical aviation challenges with robotics solutions.
Content plans: Autonomous operations. Find out more >>
Content plans: Dublin Airport presentation, PoC update and presentations. Find out more >>
Content plans: PoC update, offsite baggage processing, new innovation. Find out more >>
Content plans: Enhancing Hub operations through airport/home carrier collaboration – learnings and idea sharing, bag imaging for border processing (CBP, TSA, Pangiam). Find out more >>
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Content plans: Year in review, PoC summary, and plans for 2024. Find out more >>
Content plans: Proof of Concept (PoC) selections, Geneva Airport presentation, recap on holiday operations, and new member presentation.
Find out more >>Content plans: Featuring a presentation by Aeroporti di Roma, followed by an interactive discussion.
Find out more >>Content plans: Featuring presentations by airBaltic and SITA Lab, followed by an interactive discussion.
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Content plans: Featuring presentations by Schiphol Group’s Innovation Hub, Schiphol Group Aviation Solutions, and more.
Find out more >>Content plans: Amsterdam Airport Schiphol presentation, autonomous operations, and sustainability. Find out more >>
Emirates is ensuring passengers feel festive for the whole month of December, with seasonal food in its lounges at Dubai International Airport and onboard.
Business Class passengers on long-haul flights with SWISS can now pre-order their inflight meal online free of charge ahead of their departure.
The Etihad Airways economy class experience is being upgraded with sustainability and an improved guest experience in mind, including new soft furnishings and tableware.
Economy customers travelling with Icelandair can now pre-purchase their inflight food on flights from Iceland to Europe and North America.
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The Etihad Airways economy class experience is being upgraded with sustainability and an improved guest experience in mind, including new soft furnishings and tableware.
Economy customers travelling with Icelandair can now pre-purchase their inflight food on flights from Iceland to Europe and North America.
All Nippon Airways (ANA) has introduced an expanded inflight meal menu, featuring healthier dishes and ingredients with less environmental impact.
The new service will enable passengers to order food and drinks or duty free items onboard and have them delivered directly to their seat.
Singapore Airlines has partnered with wellness brand Golden Door to bring wellbeing options for passengers travelling between Singapore and the US.
The new menus aim to reduce waste and weight onboard Finnair’s flights, in line with its ambitions to become carbon neutral by 2045.
SWISS has launched a new trial to offer customers unsold food items inflight at reduced prices, in a bid to minimise waste.
United Airlines has launched a new inflight pre-order initiative, which forms part of the airline’s customer experience transformation strategy.
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