8-9 December 2020
The air transport industry’s first major digital trade show
8,000+ Visitors
Pertinent topics
Networking lounge


Future Travel Experience (FTE) and the Airline Passenger Experience Association (APEX) will jointly host a ground-breaking, interactive online air transport industry trade show, FTE APEX Virtual Expo, to replace the global in-person events that both organisations had planned to stage in the last quarter of 2020.

Airlines and Airports
go premium for free
Exhibition hall entry
is free to all

Following the success of the recent FTE APEX webinars, which attracted more than 4,000 registrations, including representatives from hundreds of airlines and airports around the world, this unique virtual trade show will include an exhibition of the industry’s most forward-thinking vendors, engaging conference sessions, creative networking opportunities, and an array of announcements and launches from the various industry stakeholders involved.

During two live show days (8-9 December) attendees will be able to attend live online product demos streamed directly from suppliers’ own offices and factory floors. Conference sessions will also be streamed live, and a networking lounge will enable Premium Pass holders to network via messaging and video calls. Then, for a period of 30 days, virtual attendees will be able to access the FTE APEX Virtual Expo portal at any hour of the day to watch conference presentations and supplier pitch sessions, and revisit the exhibition hall to learn all about the products and services that can help them overcome today’s challenges, reinvent their business, and thrive in the post-COVID-19 world.

The launch of FTE APEX Virtual Expo enables us to realise our vision of hosting the air transport industry’s first major virtual trade show focusing on reimagining end-to-end passenger experiences and business performance. It will create an unrivalled audience comprising thousands of the industry’s thought leaders and decision-makers.

Confirmed Exhibitors and Sponsors so far


Industry messages of support

The team at FTE APEX, staying true to their beliefs of bringing the aviation industry together at scale, connecting the ecosystem with smart, exciting and creative methods of engagement, have not stood still. I believe they are creating a truly unique opportunity for suppliers, airlines, airports, solution providers, product developers and manufacturers, by embracing and adapting key technology developments, which will spur new thinking and many more creative approaches to how we can all experience products and services in our new contactless world. So come on, join the new world of distanced, but connected, engaging experiences through the FTE APEX Virtual Expo.

Javed Malik, Group Chief Operations Officer, AirAsia

“This industry needs a major virtual trade show this year while it cannot meet in person and FTE is exactly the right organisation to be delivering it this December. I look forward to being involved, and to all the engagement and announcements I know that FTE APEX Virtual Expo will generate.”

Clyde Hutchinson, Partner, Journey Partners & Founder, Viva Air Labs

“The recent FTE APEX virtual events have been extremely helpful for the airline ecosystems to share information, to cope with the Corona situation, and to prepare for the new normal. Taking that premise to the next level with the FTE APEX Virtual Expo is exciting indeed and the Japan Airlines team look forward to being involved”.

Akira Mitsumasu, Vice President - Global Marketing, Japan Airlines

“More than ever at a time like this, the industry needs to come together to collaborate and find ways of working that can facilitate new revenue streams and efficiencies. I strongly encouraged the FTE Team to pursue its virtual strategy because very few air transport stakeholders can travel to conventions this year, but we still need to engage. I think FTE APEX Virtual Expo will draw a huge crowd and become one of the most important initiatives in FTE’s 15-year existence.”

Satyaki Raghunath, Chief Strategy and Development Officer, Bengaluru International Airport

FrontM participated in the recent FTE APEX Ancillary Virtual Event. Throughout the whole lifecycle – before, during and after the event – the FTE team were professional, friendly and focused on helping our participation be as successful as possible. Since our pitch slot, we have had great conversations with a number of prospects and other attendees, which we wouldn’t necessarily have been able to have without FTE. Highly recommended!

Ian Carruthers, Vice President, FrontM

FTE and APEX did a great job delivering timely content to a broad global audience through their recent webinars, in one of which I was proud to participate. I am really looking forward to the FTE APEX Virtual Expo this December. Given the current situation with the pandemic, this is a creative way to offer all industry stakeholders the chance to come together to talk, to listen, to learn and to engage in ways that will advance our common causes.

Christina A. Cassotis, CEO, Allegheny County Airport Authority

“The FTE APEX team have done a brilliant job with their virtual pivot, and I really enjoyed being part of their recent Ancillary webinar. The FTE APEX Virtual Expo looks like a great logical next step, and I am sure it will deliver a lot of value to all involved.”

Andrew Middleton, Commercial Director, easyJet

“We are in a new normal everywhere. SEA will be sharing new ideas and approaches to help overcome the challenges created by COVID-19 at the FTE APEX Virtual Expo. We will be looking forward to hearing others share their experiences, and learn from each other. “

Dave Wilson, Director, Airport Innovation, Port of Seattle

We are incredibly excited to host this truly dynamic and global virtual event, and we are looking forward to offering much more than straightforward webinars, which have become commonplace in recent months. The industry wants more than that now and FTE APEX Virtual Expo will provide the sector with a large-scale digital trade show that will creatively offer real engagement, networking and business development opportunities for everyone involved.

Daniel Coleman, Founder & CEO, Future Travel Experience

FTE APEX Virtual Expo will act as a beacon for our industry’s recovery and bring global stakeholders together en masse to inspire one another. Our stakeholders want to connect and engage to share ideas, propositions, visions and learnings. This announcement also marks another important milestone in the integration efforts between APEX and FTE. Our ambition is to deliver a unified approach and increase the value the association provides to the entire air transport industry, both in the air and on the ground.

Dr. Joe Leader, CEO, APEX/IFSA

"This is a time for collaboration and reinvention, and we are proud that FTE and APEX can jointly deliver the industry’s first major virtual trade show. Our industry has amazing ability, and the skill set to bounce back, so let’s come together through the FTE APEX Virtual Expo to learn from each other, and forge new partnerships, that will make us all stronger in the long-term."

Juha Jarvinen, Commercial, Virgin Atlantic & President, APEX

View all testimonials

Key areas of focus

Exhibitors and speakers will share ideas and solutions that can help airlines, airports and their partners deliver improvements in the following areas:


Touchless & Socially Distanced Travel

Protecting & Empowering Workforce

Digital Transformation & Automation

Offsite & New Processing Practices

Cost Reduction & Operational Efficiency

Commercial, Retail & Ancillary Innovation

Reimagined Guest Experiences

High quality content: Watch our three recent webinars for an idea of what to expect from the conference:

FTE APEX Virtual Event – Post-COVID-19 Airports Webinar video

FTE APEX Virtual Event – Post-COVID-19 Airlines & Aircraft Webinar video

FTE APEX Ancillary Virtual
Webinar video

Free download: FTE Post-COVID-19 Passenger Experience Think Tank – immediate and longer-term strategies powered by technology and innovation

Download FREE copy now

fte-apex-virtual-expo logo


Future Travel Experience (FTE) and the Airline Passenger Experience Association (APEX) will jointly host a ground-breaking, interactive online air transport industry trade show, FTE APEX Virtual Expo, to replace the in-person events that both organisations had planned to stage in the last quarter of 2020.

Date: - Dec 2020  

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