FTE and APEX conferences are renowned for being the most forward-looking in the industry. They deliver a memorable learning experience by providing progressive insights from industry leaders, technology giants, disruptors, parallel industries, academia and startups.
Significant disruption for the air transport and travel sector is well underway because of COVID-19. Our virtual conference will provide critical insights and learnings to all premium attendees to help them understand the future trends and successful transformation strategies that will help businesses survive, bounce back, and future-proof their propositions. The conference will focus on a wide range of the most pertinent topics, including: Biosecurity; Touchless & Socially Distanced Travel; Digital Transformation & Automation; Cost Reduction & Operational Efficiency; Reimagined Guest Experiences; Protecting & Empowering Workforce; Offsite & New Processing Practices; and Commercial, Retail & Ancillary Innovation to help create new revenues streams at the earliest opportunity. Our case study focused approach will help to champion innovations from around the world, all in keeping with our “Transforming air transport post-COVID-19” theme.
The conference will include dedicated Asia-Pacific, EMEA and Americas content, and interactive conference sessions will run throughout the day to ensure that everyone can get the most out of the education on offer regardless of their location or time zone.
Also, the co-located IFSA Onboard Hospitality Virtual Expo will include a host of content tailor-made for buyers of inflight passenger comfort and catering products and services, with topics ranging from IFEC, World of Content and Interiors, to Service & Catering, Comfort & Amenities and Retail.
Confirmed Speakers Include:
Bradley D. Tilden
President and CEO
Alaska Airlines and Alaska Air Group
Anko van der Werff
Delta Air Lines & Chairman of the APEX/IFSA Board of Governors
Senior Vice President, Chief Experience Officer
NEC Corporation of America
Los Angeles World Airports
Acubed by Airbus
Chief Information & Innovation Officer
Pittsburgh International Airport
Virgin Atlantic & President of the Board, APEX
Chief Innovation Officer
Cincinnati / Northern Kentucky International Airport
Chief Strategy & Development Officer
Bengaluru International Airport
Executive GM Technology & Innovation
Vice President – Marketing & Customer Experience
Cebu Pacific Air
Vice President, Technology and Solutions, Advanced Recognition Systems
Head of Digital Channels
Finnair & oneworld digital board member
Diane J. Sabatino
Executive Director, Planning, Program Analysis and Evaluation, OFO
U.S. Customs and Border Protection
Vice President Digital Innovation
Singapore Airlines Group
Director of Passenger Experience
Chris Au Young
Smart Airport, Hong Kong International Airport
Fast Future Research
Managing Executive Officer
Head of Enabling Technologies & Digital Innovation
GM Customer Experience & Design
Cathay Pacific Airways
Head of Omnichannel
Foster + Partners
Simone van Neerven
Founder (former Head of Innovation, Vueling Airlines)
Director, Guest Product Delivery
VP Customer Experience
Director, Innovation & CX Design
San Diego Regional Airport Authority
SVP, Digital Innovation & Analytics Solutions
Shawn Xuewu Wang
Member of Data Science 50 of China
Ms Sujata Suri
VP Strategy & Commercial Development
Hamad International Airport
Senior Director Product Management Ground & Digital Services
Vice President, Airport Services
Vice President - Mobility
OnDemand Speaker Zone
In the Netflix era, when someone joins a virtual event they shouldn’t have to wait until a specific time to see the content they are really interested in. When you log in to the Virtual Expo event you will be presented with a wealth of content options there and then. In addition to the Live Auditorium, our OnDemand Speaker Zone will deliver high-level content with an array of pre-recorded contributions specially prepared for the show, allowing the speakers to dive deeper on key topics and case studies.
Contributing organisations include:
Submit your entry for the Virtual Expo Trailblazer Showcase; submission process closes on 28 October
Online submission process closes: 28 October 2020 (23:00 BST)Find out more Submit your entry
The FTE APEX Business Model Transformation Think Tank will explore and identify how airlines, airports and their partners can embrace new approaches and collaborate more closely to solve long-running industry challenges and frustrations that have been exacerbated by the COVID-19 crisis. Reducing cost bases, improving processes, and creating new revenue-generating opportunities throughout the end-to-end air travel experience will be among the core areas of focus.
Submit your suggestions today and they could be part of the final list of recommendations that will be presented exclusively during FTE APEX Virtual Expo.
Call for airline and airport speakers
Have you got an inspirational story of how you've responded to COVID-19 and a new vision for the future? We want to hear from you!
Contact FTE CEO Daniel Coleman today for this unique and rare opportunity to speak at our FTE APEX Virtual Expo Conference in front of thousands of online attendees from around the world.Contact Daniel Coleman
High quality content: Watch our three recent webinars for an idea of what to expect from the conference:
FTE APEX Virtual Event – Post-COVID-19 Airports Webinar video
FTE APEX Virtual Event – Post-COVID-19 Airlines & Aircraft Webinar video
FTE APEX Ancillary Virtual
Further details, including the conference agenda and our 100+ speakers, will be revealed very soon.
Industry messages of support
The team at FTE APEX, staying true to their beliefs of bringing the aviation industry together at scale, connecting the ecosystem with smart, exciting and creative methods of engagement, have not stood still. I believe they are creating a truly unique opportunity for suppliers, airlines, airports, solution providers, product developers and manufacturers, by embracing and adapting key technology developments, which will spur new thinking and many more creative approaches to how we can all experience products and services in our new contactless world. So come on, join the new world of distanced, but connected, engaging experiences through the FTE APEX Virtual Expo.
“This industry needs a major virtual trade show this year while it cannot meet in person and FTE is exactly the right organisation to be delivering it this December. I look forward to being involved, and to all the engagement and announcements I know that FTE APEX Virtual Expo will generate.”
“The recent FTE APEX virtual events have been extremely helpful for the airline ecosystems to share information, to cope with the Corona situation, and to prepare for the new normal. Taking that premise to the next level with the FTE APEX Virtual Expo is exciting indeed and the Japan Airlines team look forward to being involved”.
“More than ever at a time like this, the industry needs to come together to collaborate and find ways of working that can facilitate new revenue streams and efficiencies. I strongly encouraged the FTE Team to pursue its virtual strategy because very few air transport stakeholders can travel to conventions this year, but we still need to engage. I think FTE APEX Virtual Expo will draw a huge crowd and become one of the most important initiatives in FTE’s 15-year existence.”
FrontM participated in the recent FTE APEX Ancillary Virtual Event. Throughout the whole lifecycle – before, during and after the event – the FTE team were professional, friendly and focused on helping our participation be as successful as possible. Since our pitch slot, we have had great conversations with a number of prospects and other attendees, which we wouldn’t necessarily have been able to have without FTE. Highly recommended!
FTE and APEX did a great job delivering timely content to a broad global audience through their recent webinars, in one of which I was proud to participate. I am really looking forward to the FTE APEX Virtual Expo this December. Given the current situation with the pandemic, this is a creative way to offer all industry stakeholders the chance to come together to talk, to listen, to learn and to engage in ways that will advance our common causes.
“The FTE APEX team have done a brilliant job with their virtual pivot, and I really enjoyed being part of their recent Ancillary webinar. The FTE APEX Virtual Expo looks like a great logical next step, and I am sure it will deliver a lot of value to all involved.”
“We are in a new normal everywhere. SEA will be sharing new ideas and approaches to help overcome the challenges created by COVID-19 at the FTE APEX Virtual Expo. We will be looking forward to hearing others share their experiences, and learn from each other. “
We are incredibly excited to host this truly dynamic and global virtual event, and we are looking forward to offering much more than straightforward webinars, which have become commonplace in recent months. The industry wants more than that now and FTE APEX Virtual Expo will provide the sector with a large-scale digital trade show that will creatively offer real engagement, networking and business development opportunities for everyone involved.
FTE APEX Virtual Expo will act as a beacon for our industry’s recovery and bring global stakeholders together en masse to inspire one another. Our stakeholders want to connect and engage to share ideas, propositions, visions and learnings. This announcement also marks another important milestone in the integration efforts between APEX and FTE. Our ambition is to deliver a unified approach and increase the value the association provides to the entire air transport industry, both in the air and on the ground.
The opportunities to meet face to face this year have been sadly curtailed by COVID-19 but at the same time we have all become much more familiar and engaged with virtual ways to connect. We have been committed throughout the pandemic to keeping the conversations going, and partnering with IFSA for this ground-breaking, interactive global online industry trade show is a natural next step. The IFSA Onboard Hospitality Virtual Expo will replace the San Diego event and be fully supported by the next issue of our magazine to ensure maximum value for those who get involved.
FTE APEX VIRTUAL EXPO
Future Travel Experience (FTE) and the Airline Passenger Experience Association (APEX) will jointly host a ground-breaking, interactive online air transport industry trade show, FTE APEX Virtual Expo, to replace the in-person events that both organisations had planned to stage in the last quarter of 2020.
Date: - Dec 2020