FTE APEX Virtual Expo 2021 25-26 May 2021

Expo Conference & Engagement Zone

This stage is open to all attendees and you will see a selection of Auditorium and OnDemand Speaker Zone sessions, which have been cherrypicked for broadcasting to all attendees. In addition a number of our exhibitors are facilitating live demonstrations of their services and solutions, and facilitating round table discussions, which will all be hosted here also that you just need to click to join. The big difference is that in the Expo Conference & Engagement Zone anything scheduled here is only broadcast once and is not converted into OnDemand content, so you need to make sure you tune in at the appropriate time to catch the content you really do not want to miss. Utilise the ‘Add to My Schedule’ button(s) to curate your personalised agenda.

Tuesday 25th May 2021 - Day 1

Tuesday 25th May 07:30 - 08:00 BST

Delivering Sydney’s new airport - Western Sydney International (Nancy-Bird Walton) Airport

Simon Hickey, CEO, Western Sydney Airport

Tuesday 25th May 08:15 - 08:30 BST

Seamless & Safe Travel | Biometrics, Automation & Digital ID: The recipe for economic recovery

Jeff Lennon, VP Head of Strategic Sales & Global Partnerships, Vision-Box

Tuesday 25th May 09:00 - 09:30 BST

Airline CEO Interview

Campbell Wilson, CEO, Scoot – Interviewed by Shashank Nigam, Founder & CEO, SimpliFlying

Tuesday 25th May 10:00 - 10:30 BST

Demo Spafax: Content Pricing for the Future

As we move through Covid recovery and beyond and face the continuing changes to our industry, our pricing models are evolving. At Spafax, we have created a new, innovative pricing model that adapts to the current challenges and key factors for better budget planning and flexibility.

Please join Maura Chacko and Kevin Birchmore as they share Spafax’s flexible approach to IFE pricing and how it has helped airlines succeed during this period of constant change.

Tuesday 25th May 10:30 - 11:00 BST

Smart, Living Air Purification

Andrew J Crawford, Co-Founder & CTO, Origen Air

Tuesday 25th May 11:00 - 12:00 BST

Demo Fetcherr: System capabilities demonstration

Fetcherrs’ ground-breaking AI technology can migrate simply and cost-effectively organisations from traditional markets and to the AI-based decision-making continuous organisation – giving them the ability of demand prediction and continuous pricing up to one year in advance. The system has been validated in the aviation and e-commerce markets. You’re invited to be impressed with our game-changing technology.

Tuesday 25th May 12:30 - 13:00 BST

APEX TECH Contribution: Are we entering a world where the passenger provides the content and the airline provides the pipe?

Patricia Wiseman, IFEXpress interviews Michael Childers, chair, APEX Technology Committee, member of the APEX Board of Directors, and Chief Consultant, Content and Media Strategy, Lufthansa Systems

Tuesday 25th May 13:00 - 13:30 BST

How to RISE above airline challenges in 2021

David Pook, Vice President of Marketing & Sales Support, Burrana

Tuesday 25th May 13:30 - 14:00 BST

A Day in the life of a Director of Aircraft Engineering #WomeninAviation

Jessica Woodlins – Director of Aircraft Engineering, Viasat & Isabella Lenhoff- Marketing Manager, Viasat

Tuesday 25th May 14:00 - 14:30 BST

Demo Spafax: Genie™: Next-Gen IFE Personalisation

To meet the expectations of today’s digital passenger, airlines must provide passengers with relevant and credible content recommendations. Join Kevin Birchmore for a demo of Genie™ to find out how passenger data and content intelligence combine to advertise the right content to the right person, at the right time.

Tuesday 25th May 14:30 - 15:30 BST

Airport CEO Interview

Sean Donohue, CEO, DFW International Airport – Interviewed by: Daniel Coleman, CEO, Future Travel Experience

Tuesday 25th May 16:30 - 17:00 BST

Demo Spafax: IQ™: Building Smarter Content Strategies

In a world where change has become the new normal, data-driven strategies and commercial models are no longer a ‘nice to have.’ Please join Spafax’s Kevin Birchmore to learn more about the critical role data analytics plays in ensuring ROI on IFE content and how IQ™ gives airlines the best competitive position.

Tuesday 25th May 17:00 - 17:30 BST

Round Table OMNEVO - The future of digital airline f&b and retailing

Omnevo, leading provider of digital ancillary revenue solution suites and part of the AOE group, would love to invite you on May, 25th 2021 at 05:00 PM BST to an open round table discussion with Founder & Chairman of Omnevo Kian Gould and CEO Michael Raasch.

We will discuss challenges and solutions as well as recent learnings from many of our projects of digitalising the customer journey when it comes to catering and retailing on-board, via e-commerce and on any channel.

We will share why airlines are struggling to keep up with basic consumer needs to choose their food before traveling, pay to upgrade it, order their travel retail and duty free for home delivery or to the seat or create a buy-on-board program that integrates seamlessly with e-commerce. How can an airline landscape that was dominated by a few operators and fully outsourced model regain trust, loyalty and revenue streams by truly taking control of the digital customer journey pre-, in- and post-flight.

Tuesday 25th May 17:00 - 17:30 BST

Demo Burrana: Narrowbody Tech Refresh made simple

Burrana is pleased to offer an upgrade path for Narrowbody aircrafts and for our existing PAVES Broadcast customers to our latest entertainment platform, RISE. This opportunity enables you to provide passengers with a modern entertainment experience for significantly less than a new system. Learn more here-> Narrowbody Tech Refresh

Tuesday 25th May 17:30 - 18:00 BST

A curb to gate vision by Lufthansa and US CBP using facial biometrics

Nael Samha, Acting Executive Director – Targeting and Analysis Systems Program Directorate, U.S. Customs and Border Protection & Patrick Sgueglia, Product Manager – Regulatory Services & Biometrics, Lufthansa 

Wednesday 26th May - Day 2

Wednesday 26th May 07:10 - 08:00 BST

Scene Setter for AirAsia Guest Session - Future Plans & Operations

Javed Malik, Group COO, AirAsia

Wednesday 26th May 08:15 - 08:30 BST

Restarting Global Travel with Digital Solutions

Hassan El-Houry, Group CEO, National Aviation Services (NAS)

Wednesday 26th May 09:00 - 09:30 BST

Redefining the baggage experience

Marlon van der Meer, Founder & CEO, BagsID

Wednesday 26th May 10:00 - 10:30 BST

APEX TECH Contribution- A Report from the Seamless Air Alliance (SAA)

Presented by: Jack Mandala, CEO, Seamless Air Alliance & Peter Lemme, Blogger and Consultant, Satcom Guru

Wednesday 26th May 10:00 - 11:00 BST

Demo Spafax: IQ™: Building Smarter Content Strategies

In a world where change has become the new normal, data-driven strategies and commercial models are no longer a ‘nice to have.’ Please join Spafax’s Kevin Birchmore to learn more about the critical role data analytics plays in ensuring ROI on IFE content and how IQ™ gives airlines the best competitive position.

Wednesday 26th May 11:00 - 11:30 BST

Demo TAV Technologies Live Demo Event-Next Generation Airport Management

In this Live Demo Event hosted by TAV Technologies, we will present our Next Generation Airport Management solution, Total Airport Management Suite (TAMS) which is a central platform for airport management including all land side and air side processes aligned with existing systems, integrating them into one holistic architecture. TAMS is an integrated platform featuring multiple solutions; covering flight management, airport resource management, capacity planning, commercial management and ground handling services. The system increases productivity of the airports, enhancing their revenues. The system uses state-of-the-art technologies such as flight delay predictions for efficient resource planning and helps airports to take better decisions. Automation features can handle operational tasks with a distinct algorithm and rule set, minimising human error and task load for operators. The system augments user decisions and aims to minimise user intervention for increased operational performance. AI-based suggestion engines will help airports to leverage ‘what-if’ scenario planning and simulation tools, ensuring evolution from reactive approach towards pro-active collaborative decision making. This evolution will help airports to respond to problems with a new way of thinking for predictive collaboration.

Wednesday 26th May 11:30 - 12:00 BST

Bringing the cloud capabilities onboard: Axinom On-Board Cloud

Ralph Wagner, CEO, Axinom

Wednesday 26th May 12:00 - 12:30 BST

Demo Spafax: Genie™: Next-Gen IFE Personalisation

To meet the expectations of today’s digital passenger, airlines must provide passengers with relevant and credible content recommendations. Join Spafax’s Kevin Birchmore for a demo of Genie™ to find out how passenger data and content intelligence combine to advertise the right content to the right person, at the right time.

Wednesday 26th May 12:00 - 12:55 BST

Airport CEO Interview

Stewart Wingate, CEO, Gatwick Airport – Interviewed by: Daniel Coleman, CEO, Future Travel Experience

Wednesday 26th May 13:15 - 14:00 BST

Elevator Pitches from Think Tank Crowdsourcing on Redefining the baggage experience

How can the air transport industry create a more reliable and seamless end-to-end baggage journey that empowers passengers, reduces the reliance on decades-old processes, and/or creates a new joint revenue stream for airports, airlines and their partners? Our crowd-sourced selection of startups and disruptors provide direction and inspiration to this industry challenge.

  • Randel Darby, CEO & Founder, AirPortr
  • Shabbir Girach, Managing Director, Shabstec Limited
  • Marlon van der Meer, Founder & CEO, BagsID
  • Andrew Bartholomew, Chief Operating Officer, OACIS      
  • Elena Bellacicca, CEO & Founder, FindMyLost
  • Roberto Calonge, Senior Aviation Project Manager, INECO
  • Randhish Raghavan, Chief Architect, Central Architecture Group, Mindtree
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    Wednesday 26th May 14:30 - 15:00 BST

    Envisioning the Future of Self Service

    Steven Tate, CTO, Blndspt.com & Elevation Software

    Wednesday 26th May 15:00 - 15:15 BST

    Responding to a global pandemic with touchless and virtual queuing solutions

    Dave Wilson, Director, Airport Innovation, Port of Seattle

    Wednesday 26th May 16:00 - 17:00 BST

    Women in Aviation Leadership Summit

    Moderator: Zeinab Badawi, Presenter, BBC World News

    Panellists:
    Ulla Lettijeff, SVP, Helsinki Airport (and member of Finavia’s Executive Group)
    Sophie Dekkers, Chief Commercial Officer, easyJet
    Shawn Duffy, Senior Vice President & Chief Financial Officer, ViaSat
    Amy Burr, Managing Director Operations & Partnerships, JetBlue Technology Ventures
    Aileen McCormack, Chief Commercial Officer, CarTrawler

    Wednesday 26th May 16:30 - 17:00 BST

    Demo Spafax: Content Pricing for the Future

    As we move through Covid recovery and beyond and face the continuing changes to our industry, our pricing models are evolving. At Spafax, we have created a new, innovative pricing model that adapts to the current challenges and key factors for better budget planning and flexibility. Please join Spafax’s Maura Chacko and Kevin Birchmore as they share Spafax’s flexible approach to IFE pricing and how it has helped airlines succeed during this period of constant change.

    Wednesday 26th May 18:30 - 18:45 BST

    Waves of Innovation - Following the COVID crisis

    Josh Marks, CEO, Global Eagle Entertainment

    Wednesday 26th May 18:45 - 19:00 BST

    APEX Outstanding Contribution Award presentation to Andy Rosen

    Resource remains open until 23:59 BST on 25th June 2021

    Access the event and explore our exhibitors and educational conference content

    Find out how to get access here

    Industry messages of support

    The team at FTE APEX, staying true to their beliefs of bringing the aviation industry together at scale, connecting the ecosystem with smart, exciting and creative methods of engagement, have not stood still. I believe they are creating a truly unique opportunity for suppliers, airlines, airports, solution providers, product developers and manufacturers, by embracing and adapting key technology developments, which will spur new thinking and many more creative approaches to how we can all experience products and services in our new contactless world. So come on, join the new world of distanced, but connected, engaging experiences through the FTE APEX Virtual Expo.

    Javed Malik, Group Chief Operations Officer, AirAsia

    “This industry needs a major virtual trade show this year while it cannot meet in person and FTE is exactly the right organisation to be delivering it this December. I look forward to being involved, and to all the engagement and announcements I know that FTE APEX Virtual Expo will generate.”

    Clyde Hutchinson, Partner, Journey Partners & Founder, Viva Air Labs

    “The recent FTE APEX virtual events have been extremely helpful for the airline ecosystems to share information, to cope with the Corona situation, and to prepare for the new normal. Taking that premise to the next level with the FTE APEX Virtual Expo is exciting indeed and the Japan Airlines team look forward to being involved”.

    Akira Mitsumasu, Vice President - Global Marketing, Japan Airlines

    “More than ever at a time like this, the industry needs to come together to collaborate and find ways of working that can facilitate new revenue streams and efficiencies. I strongly encouraged the FTE Team to pursue its virtual strategy because very few air transport stakeholders can travel to conventions this year, but we still need to engage. I think FTE APEX Virtual Expo will draw a huge crowd and become one of the most important initiatives in FTE’s 15-year existence.”

    Satyaki Raghunath, Chief Strategy and Development Officer, Bengaluru International Airport

    FrontM participated in the recent FTE APEX Ancillary Virtual Event. Throughout the whole lifecycle – before, during and after the event – the FTE team were professional, friendly and focused on helping our participation be as successful as possible. Since our pitch slot, we have had great conversations with a number of prospects and other attendees, which we wouldn’t necessarily have been able to have without FTE. Highly recommended!

    Ian Carruthers, Vice President, FrontM

    FTE and APEX did a great job delivering timely content to a broad global audience through their recent webinars, in one of which I was proud to participate. I am really looking forward to the FTE APEX Virtual Expo this December. Given the current situation with the pandemic, this is a creative way to offer all industry stakeholders the chance to come together to talk, to listen, to learn and to engage in ways that will advance our common causes.

    Christina A. Cassotis, CEO, Allegheny County Airport Authority

    “The FTE APEX team have done a brilliant job with their virtual pivot, and I really enjoyed being part of their recent Ancillary webinar. The FTE APEX Virtual Expo looks like a great logical next step, and I am sure it will deliver a lot of value to all involved.”

    Andrew Middleton, Commercial Director, easyJet

    “We are in a new normal everywhere. SEA will be sharing new ideas and approaches to help overcome the challenges created by COVID-19 at the FTE APEX Virtual Expo. We will be looking forward to hearing others share their experiences, and learn from each other. “

    Dave Wilson, Director, Airport Innovation, Port of Seattle

    We are incredibly excited to host this truly dynamic and global virtual event, and we are looking forward to offering much more than straightforward webinars, which have become commonplace in recent months. The industry wants more than that now and FTE APEX Virtual Expo will provide the sector with a large-scale digital trade show that will creatively offer real engagement, networking and business development opportunities for everyone involved.

    Daniel Coleman, Founder & CEO, Future Travel Experience

    FTE APEX Virtual Expo will act as a beacon for our industry’s recovery and bring global stakeholders together en masse to inspire one another. Our stakeholders want to connect and engage to share ideas, propositions, visions and learnings. This announcement also marks another important milestone in the integration efforts between APEX and FTE. Our ambition is to deliver a unified approach and increase the value the association provides to the entire air transport industry, both in the air and on the ground.

    Dr. Joe Leader, CEO, APEX/IFSA
    fte-apex-virtual-expo logo

    FTE APEX VIRTUAL EXPO 2021

    Future Travel Experience (FTE) and the Airline Passenger Experience Association (APEX) will jointly host the industry trade show with the widest global attendance in 2021, FTE APEX Virtual Expo. Through a diverse exhibition showcasing the industry’s most forward thinking vendors and all-encompassing conference sessions, Virtual Expo will deliver a wealth of networking opportunities and inspiration across the most pertinent topics – from transforming the travel experience through digital health passports and automation at the airport, through to enhancing the onboard experience through inflight entertainment and connectivity, interiors, service and catering, hospitality and retail.

    Date: - May 2021  

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