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Expo Conference & Engagement Zone
This stage is open to all attendees and you will see a selection of Auditorium and OnDemand Speaker Zone sessions, which have been cherrypicked for broadcasting to all attendees. In addition a number of our exhibitors are facilitating live demonstrations of their services and solutions, and facilitating round table discussions, which will all be hosted here also that you just need to click to join. The big difference is that in the Expo Conference & Engagement Zone anything scheduled here is only broadcast once and is not converted into OnDemand content, so you need to make sure you tune in at the appropriate time to catch the content you really do not want to miss. Utilise the ‘Add to My Schedule’ button(s) to curate your personalised agenda.
Tuesday 25th May 2021 - Day 1
Delivering Sydney’s new airport - Western Sydney International (Nancy-Bird Walton) Airport
Simon Hickey, CEO, Western Sydney Airport
Seamless & Safe Travel | Biometrics, Automation & Digital ID: The recipe for economic recovery
Jeff Lennon, VP Head of Strategic Sales & Global Partnerships, Vision-Box
Airline CEO Interview
Campbell Wilson, CEO, Scoot – Interviewed by Shashank Nigam, Founder & CEO, SimpliFlying
Demo Spafax: Content Pricing for the Future
As we move through Covid recovery and beyond and face the continuing changes to our industry, our pricing models are evolving. At Spafax, we have created a new, innovative pricing model that adapts to the current challenges and key factors for better budget planning and flexibility.
Please join Maura Chacko and Kevin Birchmore as they share Spafax’s flexible approach to IFE pricing and how it has helped airlines succeed during this period of constant change.
Smart, Living Air Purification
Andrew J Crawford, Co-Founder & CTO, Origen Air
Demo Fetcherr: System capabilities demonstration
Fetcherrs’ ground-breaking AI technology can migrate simply and cost-effectively organisations from traditional markets and to the AI-based decision-making continuous organisation – giving them the ability of demand prediction and continuous pricing up to one year in advance. The system has been validated in the aviation and e-commerce markets. You’re invited to be impressed with our game-changing technology.
APEX TECH Contribution: Are we entering a world where the passenger provides the content and the airline provides the pipe?
Patricia Wiseman, IFEXpress interviews Michael Childers, chair, APEX Technology Committee, member of the APEX Board of Directors, and Chief Consultant, Content and Media Strategy, Lufthansa Systems
How to RISE above airline challenges in 2021
David Pook, Vice President of Marketing & Sales Support, Burrana
A Day in the life of a Director of Aircraft Engineering #WomeninAviation
Jessica Woodlins – Director of Aircraft Engineering, Viasat & Isabella Lenhoff- Marketing Manager, Viasat
Demo Spafax: Genie™: Next-Gen IFE Personalisation
To meet the expectations of today’s digital passenger, airlines must provide passengers with relevant and credible content recommendations. Join Kevin Birchmore for a demo of Genie™ to find out how passenger data and content intelligence combine to advertise the right content to the right person, at the right time.
Airport CEO Interview
Sean Donohue, CEO, DFW International Airport – Interviewed by: Daniel Coleman, CEO, Future Travel Experience
Demo Spafax: IQ™: Building Smarter Content Strategies
In a world where change has become the new normal, data-driven strategies and commercial models are no longer a ‘nice to have.’ Please join Spafax’s Kevin Birchmore to learn more about the critical role data analytics plays in ensuring ROI on IFE content and how IQ™ gives airlines the best competitive position.
Round Table OMNEVO - The future of digital airline f&b and retailing
Omnevo, leading provider of digital ancillary revenue solution suites and part of the AOE group, would love to invite you on May, 25th 2021 at 05:00 PM BST to an open round table discussion with Founder & Chairman of Omnevo Kian Gould and CEO Michael Raasch.
We will discuss challenges and solutions as well as recent learnings from many of our projects of digitalising the customer journey when it comes to catering and retailing on-board, via e-commerce and on any channel.
We will share why airlines are struggling to keep up with basic consumer needs to choose their food before traveling, pay to upgrade it, order their travel retail and duty free for home delivery or to the seat or create a buy-on-board program that integrates seamlessly with e-commerce. How can an airline landscape that was dominated by a few operators and fully outsourced model regain trust, loyalty and revenue streams by truly taking control of the digital customer journey pre-, in- and post-flight.
Demo Burrana: Narrowbody Tech Refresh made simple
Burrana is pleased to offer an upgrade path for Narrowbody aircrafts and for our existing PAVES Broadcast customers to our latest entertainment platform, RISE. This opportunity enables you to provide passengers with a modern entertainment experience for significantly less than a new system. Learn more here-> Narrowbody Tech Refresh
A curb to gate vision by Lufthansa and US CBP using facial biometrics
Nael Samha, Acting Executive Director – Targeting and Analysis Systems Program Directorate, U.S. Customs and Border Protection & Patrick Sgueglia, Product Manager – Regulatory Services & Biometrics, Lufthansa
Wednesday 26th May - Day 2
Scene Setter for AirAsia Guest Session - Future Plans & Operations
Javed Malik, Group COO, AirAsia
Restarting Global Travel with Digital Solutions
Hassan El-Houry, Group CEO, National Aviation Services (NAS)
Redefining the baggage experience
Marlon van der Meer, Founder & CEO, BagsID
APEX TECH Contribution- A Report from the Seamless Air Alliance (SAA)
Presented by: Jack Mandala, CEO, Seamless Air Alliance & Peter Lemme, Blogger and Consultant, Satcom Guru
Demo Spafax: IQ™: Building Smarter Content Strategies
In a world where change has become the new normal, data-driven strategies and commercial models are no longer a ‘nice to have.’ Please join Spafax’s Kevin Birchmore to learn more about the critical role data analytics plays in ensuring ROI on IFE content and how IQ™ gives airlines the best competitive position.
Demo TAV Technologies Live Demo Event-Next Generation Airport Management
In this Live Demo Event hosted by TAV Technologies, we will present our Next Generation Airport Management solution, Total Airport Management Suite (TAMS) which is a central platform for airport management including all land side and air side processes aligned with existing systems, integrating them into one holistic architecture. TAMS is an integrated platform featuring multiple solutions; covering flight management, airport resource management, capacity planning, commercial management and ground handling services. The system increases productivity of the airports, enhancing their revenues. The system uses state-of-the-art technologies such as flight delay predictions for efficient resource planning and helps airports to take better decisions. Automation features can handle operational tasks with a distinct algorithm and rule set, minimising human error and task load for operators. The system augments user decisions and aims to minimise user intervention for increased operational performance. AI-based suggestion engines will help airports to leverage ‘what-if’ scenario planning and simulation tools, ensuring evolution from reactive approach towards pro-active collaborative decision making. This evolution will help airports to respond to problems with a new way of thinking for predictive collaboration.
Bringing the cloud capabilities onboard: Axinom On-Board Cloud
Ralph Wagner, CEO, Axinom
Demo Spafax: Genie™: Next-Gen IFE Personalisation
To meet the expectations of today’s digital passenger, airlines must provide passengers with relevant and credible content recommendations. Join Spafax’s Kevin Birchmore for a demo of Genie™ to find out how passenger data and content intelligence combine to advertise the right content to the right person, at the right time.
Airport CEO Interview
Stewart Wingate, CEO, Gatwick Airport – Interviewed by: Daniel Coleman, CEO, Future Travel Experience
Elevator Pitches from Think Tank Crowdsourcing on Redefining the baggage experience
How can the air transport industry create a more reliable and seamless end-to-end baggage journey that empowers passengers, reduces the reliance on decades-old processes, and/or creates a new joint revenue stream for airports, airlines and their partners? Our crowd-sourced selection of startups and disruptors provide direction and inspiration to this industry challenge.
Envisioning the Future of Self Service
Steven Tate, CTO, Blndspt.com & Elevation Software
Responding to a global pandemic with touchless and virtual queuing solutions
Dave Wilson, Director, Airport Innovation, Port of Seattle
Women in Aviation Leadership Summit
Moderator: Zeinab Badawi, Presenter, BBC World News
Panellists:
Ulla Lettijeff, SVP, Helsinki Airport (and member of Finavia’s Executive Group)
Sophie Dekkers, Chief Commercial Officer, easyJet
Shawn Duffy, Senior Vice President & Chief Financial Officer, ViaSat
Amy Burr, Managing Director Operations & Partnerships, JetBlue Technology Ventures
Aileen McCormack, Chief Commercial Officer, CarTrawler
Demo Spafax: Content Pricing for the Future
As we move through Covid recovery and beyond and face the continuing changes to our industry, our pricing models are evolving. At Spafax, we have created a new, innovative pricing model that adapts to the current challenges and key factors for better budget planning and flexibility. Please join Spafax’s Maura Chacko and Kevin Birchmore as they share Spafax’s flexible approach to IFE pricing and how it has helped airlines succeed during this period of constant change.
Waves of Innovation - Following the COVID crisis
Josh Marks, CEO, Global Eagle Entertainment
APEX Outstanding Contribution Award presentation to Andy Rosen
Thank you to everyone who joined us at FTE APEX Virtual Expo 2021.
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Industry messages of support
The team at FTE APEX, staying true to their beliefs of bringing the aviation industry together at scale, connecting the ecosystem with smart, exciting and creative methods of engagement, have not stood still. I believe they are creating a truly unique opportunity for suppliers, airlines, airports, solution providers, product developers and manufacturers, by embracing and adapting key technology developments, which will spur new thinking and many more creative approaches to how we can all experience products and services in our new contactless world. So come on, join the new world of distanced, but connected, engaging experiences through the FTE APEX Virtual Expo.
“This industry needs a major virtual trade show this year while it cannot meet in person and FTE is exactly the right organisation to be delivering it this December. I look forward to being involved, and to all the engagement and announcements I know that FTE APEX Virtual Expo will generate.”
“The recent FTE APEX virtual events have been extremely helpful for the airline ecosystems to share information, to cope with the Corona situation, and to prepare for the new normal. Taking that premise to the next level with the FTE APEX Virtual Expo is exciting indeed and the Japan Airlines team look forward to being involved”.
“More than ever at a time like this, the industry needs to come together to collaborate and find ways of working that can facilitate new revenue streams and efficiencies. I strongly encouraged the FTE Team to pursue its virtual strategy because very few air transport stakeholders can travel to conventions this year, but we still need to engage. I think FTE APEX Virtual Expo will draw a huge crowd and become one of the most important initiatives in FTE’s 15-year existence.”
FrontM participated in the recent FTE APEX Ancillary Virtual Event. Throughout the whole lifecycle – before, during and after the event – the FTE team were professional, friendly and focused on helping our participation be as successful as possible. Since our pitch slot, we have had great conversations with a number of prospects and other attendees, which we wouldn’t necessarily have been able to have without FTE. Highly recommended!
FTE and APEX did a great job delivering timely content to a broad global audience through their recent webinars, in one of which I was proud to participate. I am really looking forward to the FTE APEX Virtual Expo this December. Given the current situation with the pandemic, this is a creative way to offer all industry stakeholders the chance to come together to talk, to listen, to learn and to engage in ways that will advance our common causes.
“The FTE APEX team have done a brilliant job with their virtual pivot, and I really enjoyed being part of their recent Ancillary webinar. The FTE APEX Virtual Expo looks like a great logical next step, and I am sure it will deliver a lot of value to all involved.”
“We are in a new normal everywhere. SEA will be sharing new ideas and approaches to help overcome the challenges created by COVID-19 at the FTE APEX Virtual Expo. We will be looking forward to hearing others share their experiences, and learn from each other. “
We are incredibly excited to host this truly dynamic and global virtual event, and we are looking forward to offering much more than straightforward webinars, which have become commonplace in recent months. The industry wants more than that now and FTE APEX Virtual Expo will provide the sector with a large-scale digital trade show that will creatively offer real engagement, networking and business development opportunities for everyone involved.
FTE APEX Virtual Expo will act as a beacon for our industry’s recovery and bring global stakeholders together en masse to inspire one another. Our stakeholders want to connect and engage to share ideas, propositions, visions and learnings. This announcement also marks another important milestone in the integration efforts between APEX and FTE. Our ambition is to deliver a unified approach and increase the value the association provides to the entire air transport industry, both in the air and on the ground.
FTE APEX VIRTUAL EXPO 2021
Future Travel Experience (FTE) and the Airline Passenger Experience Association (APEX) will jointly host the industry trade show with the widest global attendance in 2021, FTE APEX Virtual Expo. Through a diverse exhibition showcasing the industry’s most forward thinking vendors and all-encompassing conference sessions, Virtual Expo will deliver a wealth of networking opportunities and inspiration across the most pertinent topics – from transforming the travel experience through digital health passports and automation at the airport, through to enhancing the onboard experience through inflight entertainment and connectivity, interiors, service and catering, hospitality and retail.
