FTE APEX Virtual Expo and IFSA Onboard Hospitality Virtual Expo 8-9 December 2020


The future of engagement in 2020 is virtual!

Networking is always at the heart of FTE and APEX shows, and FTE APEX Virtual Expo and the co-located IFSA Onboard Hospitality Virtual Expo will be no exception.


We invite all attendees to use the following features to connect with the companies that can help them redefine their passenger experience and business performance strategies.


When visiting the exhibition, click on the booth you are interested in. After looking through the resources, click ‘CHAT’ to enter the exhibitor’s dedicated chat room. Here, you can use the discussion forum to engage with everyone currently visiting the booth. Alternatively, click on a booth representative to message, call or video chat – no plug-ins or downloads required!

RESERVE A CHAT SLOT (available during live days)

With over 8,000 expected attendees across the two-day event, there may be an occasion where you have attempted to chat with an exhibitor in the live chat room but there is not a representative available. Find ‘reserve a chat slot’ on their stand - use the schedule to reserve a time to chat with booth representatives. This feature will send both parties an email notification to confirm the meeting slot; after which both attendee and booth rep will then enter the chat room at the agreed time to talk.

SEND MESSAGE (available during the 30 days after the event)

Continue using the virtual event site in the 30 days it remains live. Explore all the companies showcasing their solutions and use the ‘Send Message’ feature to learn more. This generates an email to the exhibiting company from which you can continue correspondence.


Premium attendees will be able to take advantage of super-charged networking opportunities during the show to virtually connect with their fellow attendees. Features include:

Premium Networking Lounge

The Premium Networking Lounge will enable visitors to meet and build partnerships with the most relevant, valuable contacts also in attendance. New partnerships, business deals, job roles or simply an independent opinion on a challenging issue – who knows what opportunities a short meeting with the right person could present. Select the Premium Networking Lounge from the lobby navigation to chat with your fellow online attendees, just click to message, call or video chat. Open 24 hours a day you can engage with any other attendee in the lounge.

Virtual Networking Sessions

Premium Pass holders will also be presented with an authentic, human experience with real-time, face-to-face interaction that makes this virtual networking approach feel as natural and fun as it should be. Designed to replicate a live social event and the organic networking and engagement that takes place. Attendees can navigate their way around a networking arena and join tables where interaction is focused around specific industry topics, so you can meet, engage and share ideas and experiences with other peers interested in the same subjects as you during different time slots each day. There are never more than 8 participants at a table to keep conversations manageable, and you can move between tables to broaden your learning and the number of contacts you make.

Learn more about our Virtual Networking Sessions, here:

Who can I expect to meet at Virtual Expo?

FTE and APEX events uniquely attract stakeholders representing every element of the end-to-end air travel journey. You can expect to meet airlines, airports, vendors, startups, OEMs, government agencies, destination partners and various other travel industry players.

For a full list of organisations who registered to attend the recent FTE APEX and Onboard Hospitality-IFSA Virtual Events and Webinars, please click here: https://www.futuretravelexperience.com/fte-apex-virtual-expo/who-attends/. We will update this with more and more organisations as we lead up to the event!

Industry messages of support

The team at FTE APEX, staying true to their beliefs of bringing the aviation industry together at scale, connecting the ecosystem with smart, exciting and creative methods of engagement, have not stood still. I believe they are creating a truly unique opportunity for suppliers, airlines, airports, solution providers, product developers and manufacturers, by embracing and adapting key technology developments, which will spur new thinking and many more creative approaches to how we can all experience products and services in our new contactless world. So come on, join the new world of distanced, but connected, engaging experiences through the FTE APEX Virtual Expo.

Javed Malik, Group Chief Operations Officer, AirAsia

“This industry needs a major virtual trade show this year while it cannot meet in person and FTE is exactly the right organisation to be delivering it this December. I look forward to being involved, and to all the engagement and announcements I know that FTE APEX Virtual Expo will generate.”

Clyde Hutchinson, Partner, Journey Partners & Founder, Viva Air Labs

“The recent FTE APEX virtual events have been extremely helpful for the airline ecosystems to share information, to cope with the Corona situation, and to prepare for the new normal. Taking that premise to the next level with the FTE APEX Virtual Expo is exciting indeed and the Japan Airlines team look forward to being involved”.

Akira Mitsumasu, Vice President - Global Marketing, Japan Airlines

“More than ever at a time like this, the industry needs to come together to collaborate and find ways of working that can facilitate new revenue streams and efficiencies. I strongly encouraged the FTE Team to pursue its virtual strategy because very few air transport stakeholders can travel to conventions this year, but we still need to engage. I think FTE APEX Virtual Expo will draw a huge crowd and become one of the most important initiatives in FTE’s 15-year existence.”

Satyaki Raghunath, Chief Strategy and Development Officer, Bengaluru International Airport

FrontM participated in the recent FTE APEX Ancillary Virtual Event. Throughout the whole lifecycle – before, during and after the event – the FTE team were professional, friendly and focused on helping our participation be as successful as possible. Since our pitch slot, we have had great conversations with a number of prospects and other attendees, which we wouldn’t necessarily have been able to have without FTE. Highly recommended!

Ian Carruthers, Vice President, FrontM

FTE and APEX did a great job delivering timely content to a broad global audience through their recent webinars, in one of which I was proud to participate. I am really looking forward to the FTE APEX Virtual Expo this December. Given the current situation with the pandemic, this is a creative way to offer all industry stakeholders the chance to come together to talk, to listen, to learn and to engage in ways that will advance our common causes.

Christina A. Cassotis, CEO, Allegheny County Airport Authority

“The FTE APEX team have done a brilliant job with their virtual pivot, and I really enjoyed being part of their recent Ancillary webinar. The FTE APEX Virtual Expo looks like a great logical next step, and I am sure it will deliver a lot of value to all involved.”

Andrew Middleton, Commercial Director, easyJet

“We are in a new normal everywhere. SEA will be sharing new ideas and approaches to help overcome the challenges created by COVID-19 at the FTE APEX Virtual Expo. We will be looking forward to hearing others share their experiences, and learn from each other. “

Dave Wilson, Director, Airport Innovation, Port of Seattle

We are incredibly excited to host this truly dynamic and global virtual event, and we are looking forward to offering much more than straightforward webinars, which have become commonplace in recent months. The industry wants more than that now and FTE APEX Virtual Expo will provide the sector with a large-scale digital trade show that will creatively offer real engagement, networking and business development opportunities for everyone involved.

Daniel Coleman, Founder & CEO, Future Travel Experience

FTE APEX Virtual Expo will act as a beacon for our industry’s recovery and bring global stakeholders together en masse to inspire one another. Our stakeholders want to connect and engage to share ideas, propositions, visions and learnings. This announcement also marks another important milestone in the integration efforts between APEX and FTE. Our ambition is to deliver a unified approach and increase the value the association provides to the entire air transport industry, both in the air and on the ground.

Dr. Joe Leader, CEO, APEX/IFSA

The opportunities to meet face to face this year have been sadly curtailed by COVID-19 but at the same time we have all become much more familiar and engaged with virtual ways to connect. We have been committed throughout the pandemic to keeping the conversations going, and partnering with IFSA for this ground-breaking, interactive global online industry trade show is a natural next step. The IFSA Onboard Hospitality Virtual Expo will replace the San Diego event and be fully supported by the next issue of our magazine to ensure maximum value for those who get involved.

Julie Baxter, Editor, Onboard Hospitality

Co-located with IFSA Onboard Hospitality Virtual Expo

FTE ancillary logo

The International Flight Services Association (IFSA) and Onboard Hospitality will jointly host a ground-breaking, interactive online air transport industry trade show, IFSA Onboard Hospitality Virtual Expo, which will be co-located with FTE APEX Virtual Expo in December 2020.

This free-to-attend Virtual Expo has been designed to attract buyers of inflight passenger comfort and catering products and services, which will be showcased in the dedicated ‘Inflight’ exhibition hall. Meanwhile, the virtual conference programme will include a raft of content tailored to the Asia-Pacific, EMEA and Americas regions, covering the most pertinent topics including IFEC, World of Content, Interiors, Service & Catering, Comfort & Amenities, and Retail.

More information
fte-apex-virtual-expo logo


Future Travel Experience (FTE) and the Airline Passenger Experience Association (APEX) will jointly host a ground-breaking, interactive online air transport industry trade show, FTE APEX Virtual Expo, to replace the in-person events that both organisations had planned to stage in the last quarter of 2020.

Date: - Dec 2020  

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