Lufthansa Group’s Miles & More and Marriott Bonvoy partner to enhance loyalty experience


Lufthansa Group’s Miles & More loyalty program has entered into a strategic partnership with Marriott Bonvoy as an important step in its loyalty strategy, which focuses on exclusive travel and lifestyle benefits. Pictured are Dieter Vranckx, Chief Commercial Officer, Lufthansa Group, and Satya Anand, President, Europe, Middle East & Africa, Marriott International.

Miles & More, the Lufthansa Group’s loyalty program, and Marriott Bonvoy, Marriott International’s travel platform, are entering into a strategic partnership. This enables Miles & More members to earn up to 120 Miles & More Points per year for their frequent flyer status when staying at over 30 hotel brands at over 10,000 destinations within the Marriott Bonvoy portfolio – in addition to the points they already earn on flights. The new partnership will allow more than 36 million Miles & More members to achieve or maintain their status more quickly. At the same time, they will benefit from the exclusive advantages of one of the world’s largest hotel loyalty programs without any additional qualifications – for example, Senators and HON Circle Members will automatically receive Marriott Bonvoy Gold Elite status.

“Our ground-breaking partnership with Marriott Bonvoy opens up a whole new world of experiences for our customers,” said Dieter Vranckx, Chief Commercial Officer, Lufthansa Group. “This milestone is an important step in our comprehensive loyalty strategy, which focuses on exclusive travel and lifestyle benefits. By offering our members privileged access to one of the world’s leading hotel loyalty programs, we are delivering a truly unique value proposition and strengthening customer loyalty for both partners.”

For the first time, once members have linked their Miles & More and Marriott Bonvoy accounts online, they can earn Miles & More Points when staying at participating Marriott Bonvoy accommodations with access to over 30 hotel brands – just as they do when flying with Lufthansa Group airlines, Miles & More airline partners or Star Alliance airlines. Forty Miles & More Points will be credited per stay. Up to 120 points can be earned per year. To achieve Frequent Traveller or Senator status, members still need at least 50% of Qualifying Points, which can only be earned on Lufthansa Group flights. HON Circle Members qualify exclusively through Business and First Class flights with Lufthansa Group airlines and co-issuing Miles & More airline partners.

“Marriott Bonvoy and Miles & More each represent excellence in their respective spheres – hospitality and aviation,” said Satya Anand, President, Europe, Middle East & Africa, Marriott International. “This partnership is a fantastic alignment of two trusted names, united by a shared commitment to enriching the travel experience. Together, we are unlocking distinctive benefits for our members, offering them greater flexibility, recognition, and reward.”

Another benefit of the strategic partnership is automatic status match for Senators and HON Circle Members, who will receive Marriott Bonvoy Gold Elite status. With this Marriott Bonvoy status, members receive 25% more Marriott Bonvoy points for eligible hotel bookings, as well as room upgrades and late check-out (subject to availability).

You may also be interested in

12 technology and CX trends that can enhance airline and airport operations in 2025

FTE Global 2025 in pictures – ‘Collaborative Transformation’: Keynotes from United CEO Scott Kirby, Vantage Group, OUTCOME, Meta, YVR, AMS and more, plus demos, awards & Dallas 2026 announcement

IAG, AAHK, ANA, AMS, United and DFW among winners in FTE Global 2025 Awards, plus Transformation Power List nominees recognised

Alaska Airlines, Tampa International Airport and Journey Robotics recognised in industry’s definitive innovation awards

Aena, Alaska Airlines, VIE, GRR, and Synaptic Aviation discuss the secrets to a successful innovation journey

Agentic AI: CVG, Lufthansa, ADR, FRA and DataArt discuss the transformative potential of advanced autonomy and the move towards Artificial General Intelligence

Agentic AI: MWAA, United, Publicis Sapient and Nagarro discuss the transformative potential of action-oriented intelligence and the move towards AGI


Comments

Leave a comment:

Your email address will not be published.