Thai Airways is to line-fit Neo Space Group’s (NSG) advanced inflight connectivity (IFC) solution – NSG Skywaves – on all of its new fleet of Boeing 787 Dreamliner aircraft, positioning the two companies at the forefront of next-generation inflight connectivity.
Through this agreement, Thai Airways will equip all 34 of its Boeing 787 aircraft with NSG’s multi-orbit IFC solution, enabling broadband speeds of up to 200 Mbps to support high-speed passenger WiFi and enhance operational efficiency.
By selecting a factory line-fit installation, Thai Airways ensures that every new Dreamliner will be delivered with full connectivity capability from day one, avoiding the downtime, complexity, and cost of aftermarket retrofit installations.
This milestone extends the partnership between NSG and Thai Airways, which began in 2024 with the retrofit of the airline’s Boeing 777 fleet and now expands to include line-fit installations on A321neo aircraft via the Airbus HBCplus program with Safran Passenger Innovations. The first A321neo featuring the NSG Skywaves solution is expected to enter service in Q4 2026.
“At Thai Airways, enhancing the customer journey is central to our strategy,” said Wirush Theparak, Head of Customer Experience and Product, Thai Airways International. “By working with Neo Space Group on a line-fit IFC solution for our Boeing 787 fleet, we will offer passengers seamless, high-speed connectivity from the moment they board. This partnership empowers us to deliver a world-class digital in-flight experience and strengthen our operational capabilities, ensuring Thai Airways remains a leader in premium long-haul travel.”
NSG Skywaves leverages SES’ Open Orbits network, which combines MEO’s low-latency, high-speed performance with GEO’s stability and global coverage to deliver reliable broadband connectivity throughout the flight. This advanced IFC system integrates the ThinKom Ka2517 antenna – a proven multi-orbit solution deployed on more than 1,700 aircraft worldwide – creating a seamless, resilient, and high-speed in-flight experience.
“We are proud to welcome Thai Airways as the launch customer for the line-fit installation of NSG Skywaves on the Boeing 787,” said Tarek El Mitwalli, EVP Business Aviation. “This milestone demonstrates the confidence of a leading international carrier and highlights NSG’s ability to deliver advanced, line-fit connectivity on one of the world’s most significant aircraft platforms. NSG Skywaves will provide seamless multi-orbit connectivity including uninterrupted service over India and China, enhancing passenger experience, entertainment, and productivity – making every journey more connected and enjoyable. With over 1,000 Dreamliners in service globally, this achievement marks a major step in NSG’s international growth as we bring innovation, efficiency, and sustainability to airlines worldwide.”
