REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Vancouver International Airport has unveiled Vancouver Duty Free, a reimagined shopping experience for international travellers, creating a unique sense of place and an enhanced customer experience.
The Port Authority of New York and New Jersey, The New Terminal One, and Unibail-Rodamco-Westfield Airports have selected Duty Free Americas as exclusive duty free operator for JFKâs New Terminal One.
Zurich Airport has selected âthe food collective agâ to operate the new TREATS food hall. The 2,000sqm food hall, opening in autumn 2027, is set to become a new gastronomic highlight at Zurich Airport.
Houstonâs William P. Hobby Airport is moving into the next phase of its F&B transformation, with four new restaurants to open later this year reflecting âa deliberate mix of national reach and Houston flavourâ.
Content plans: Exploring new trends & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Tour on 11th hosted by GOAA; Networking Day on February 12th
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing, and the brand-new FTE Smart Ramp & Baggage Innovation Summit â co-located to deliver the regionâs most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the âCES of Aviationâ taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 â uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Perth Airport is partnering with international hospitality company Delaware North to develop four first-to-market food & beverage concepts for its International Terminal, as it refreshes the customer offering.
Houstonâs William P. Hobby Airport has opened a new restaurant and live music venue as part of a multi-phase concessions improvement project. The aim is to deliver âa dynamic, world-class experienceâ.
Fraport USA has won the bidding to manage the retail concessions at Baltimore/Washington International Airport for 23 years. Plans include further enhancing CX âthrough a variety of innovative conceptsâ.
Austin-Bergstrom International Airport has announced three new concessions in the Barbara Jordan Terminal, each designed to reflect a âcommitment to delivering a seamless and memorable journeyâ.
9-11 June 2026, Dublin, Ireland
A gathering of air transportâs digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9-11 June 2026, Dublin, Ireland
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrowâs end-to-end passenger experience
18-19 November 2026, Singapore
Connecting vendors with airline and airport executives to transform tomorrowâs end-to-end passenger journey across Asia-Pacific
Fraport â a Corporate Partner of the FTE Digital, Innovation & Startup Hub â has selected Avolta and Lagardère Travel Retail to operate the F&B outlets in Frankfurt Airportâs new Terminal 3, opening in 2026.
Changi Airport Group â a Headline Partner of APEX FTE Asia Expo, Singapore, 11-12 November 2025 â has unveiled a bold refresh of its signature retail campaign, as it strives to give customers personalised experiences.
Schiphol Group â a Corporate Partner of the FTE Digital, Innovation & Startup Hub â is strengthening its partnership with Lagardère Travel Retail in a new joint venture that will operate 20 duty free stores.
Dr. Jan-Henrik Andersson, Chief Commercial Officer of Munich Airport, will deliver a keynote at the upcoming FTE World Ancillary & Retailing Working Group (WARWG) meeting on 28 October in Long Beach, California.
Manchester Airport is to open 22 new shops, bars and restaurants in the new Terminal 2 in 2025. Hear more from Manchester Airports Group at FTE Global, Los Angeles, 28-30 October 2024.
Nice CĂ´te dâAzur Airport has selected the operators and brands for the 28 retail outlets at the heart of its three terminals. Openings will take place between 2025 and 2026 for âa unique airport experienceâ.
London City Airport, in partnership with SSP Group, has opened a new restaurant in the departure lounge, as it âbuilds on our commitment to providing one of Londonâs best passenger experiencesâ.
SOF Connect, the operator of Sofia Airport, is partnering with SSP to open 12 outlets across the airport. The aim is âto bring a world-class food and beverage experience to Sofia Airportâ with diverse options.
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