REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: Discussion on recovering bags with passengers – how do we collectively improve? The September virtual meeting will include a focus on the RUSH process for quick recovery of mishandled bags, highlighting automation, expediency and passenger visibility.
Find out more >>Content plans: A Future Travel Experience webinar, developed in partnership with IDEMIA, on the benefits of Artificial Intelligence (AI)-powered facial recognition in travel. This webinar will deep-dive into the CX and customer service aspects of AI at airports, with a special focus on bias, biometrics and cybersecurity. Organisations confirmed to speak include U.S. CBP, TSA, Alaska Airlines, Metropolitan Washington Airports Authority, and IDEMIA.
Find out more >>Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion centring on check-in – what is the future for a seamless experience? The next in-person members meeting, taking place alongside FTE Global, will examine what future bag drops will look like, as well as tagging, capacity and flow enhancements.
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>
Aeroporti di Roma – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has launched a collaboration with Too Good To Go, with surplus food recovery projects in place at both Fiumicino and Ciampino.
Avinor and the Norwegian Civil Aviation Authority are cooperating to establish Norway as an international test arena for zero and low emission aircraft – a key measure in the country’s Net Zero 2050 goal.
Air New Zealand has selected Wellington and Marlborough airports as the ports for its first all-electric aircraft. The airline announced the purchase of its first next-generation aircraft late last year.
Airport Authority Hong Kong has launched a renewable diesel pilot project at Hong Kong International Airport as part of its commitment to sustainability and developing HKIA into the world’s greenest airport.
Wizz Air has announced its new aspiration to power 10% of its flights with sustainable aviation fuel (SAF) by 2030. This new target builds on the airline’s ongoing investments in SAF development.
Air New Zealand has launched a global open invitation to innovators and startups in the Sustainable Aviation Fuel sector to become a supply partner to the airline, as it continues “pushing boundaries”.
British Airways is embarking on a multi-million-pound investment programme to overhaul its ground support equipment at Heathrow, as part of its commitment to reducing emissions in the air and on the ground.
Heathrow has launched a breakfast named the ‘Fly Up’, which is cooked with oil that is then cleaned and recycled into renewable biofuels. It has been created to raise awareness of Sustainable Aviation Fuel.
28-30 oCT 2024, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
19-20 November 2024, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Sunshine Coast Airport has announced a new partnership with Containers for Change, implementing a container refund scheme throughout the terminal and supporting environment and sustainability goals.
Changi Airport Group – a Headline Partner of FTE APEX Asia Expo, Singapore, 19-20 November 2024 – is installing a new rooftop solar panel system, reducing carbon emissions by 20,000 tonnes each year.
United has announced that Air New Zealand, Embraer, and Google have joined its Sustainable Flight Fund to reduce emissions and drive production of Sustainable Aviation Fuel through investments in startups.
daa – operator of ORK and DUB (a Headline Partner of the co-located FTE EMEA and FTE Ancillary & Retailing events, Dublin, 11-13 June 2024) – has unveiled 20 environmental sustainability initiatives.
Fraport is enhancing sustainability by overhauling its ground power supply at FRA. It is equipping more aircraft parking positions with ground power connections, with mobile GPUs to be exclusively electric.
KLM is minimising food waste using an AI programme that enables it to better predict how many passengers who have booked will actually board a flight. This means KLM achieves up to 63% less food waste.
In this interview, Yelena Obukhova, Vice-President Inflight Services, Air Astana, shares insights into the airline’s focus on personalisation, inflight entertainment, sustainability and emerging technologies.
iGA Istanbul Airport has declared 2024 the “Year of Investments”. The airport has announced an investment target of €656.5 million for 2024, including key focuses on passenger satisfaction and sustainability.
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