REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
SEA Milan Airports has implemented FaceBoarding at Linate, allowing travellers to check-in and board using biometric facial recognition. ITA Airways and SAS are the first airlines to join the project.
KLM, Amsterdam Airport Schiphol and IDEMIA are among the stakeholders collaborating on a Digital Travel Credential pilot project until 31 March 2024. Digitisation makes checks faster and more efficient.
New technology that confirms the validity of a traveller’s identification and their flight information in real time is now in use at the TSA security checkpoints at Virginia’s Norfolk International Airport.
International Airlines Group (IAG) invited FTE for a briefing on its innovation activities. We learned how IAG will be collaborating with its partners on trials covering robotics & automation, AI & ML, and more.
VINCI Airports – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has launched a new biometric experience at Portugal’s five biggest airports, in a strategic partnership with Vision-Box.
FTE explores a selection of the top trends and technologies for 2024 and beyond, including robotics and automation, biometrics and digital identity, sustainability, Urban Air Mobility and more.
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Delta customers at LAX, LGA and JFK now have a quicker way to move through the airport. Delta Digital ID provides a seamless, hands-free way to navigate the airport, using biometric facial matching.
Fraport and SITA (a Platinum Sponsor of FTE APEX Asia Expo, 8-9 November 2023, Singapore) are enabling all airlines at FRA to jointly use face biometrics as identification from check-in to boarding.
Maurice Jenkins, Chief Innovation Officer, explains Miami International Airport’s vision of transformative innovation “to create efficiencies and improve CX” and how it is embracing biometrics & digital identity.
Dr Jan-Henrik Andersson, Chief Commercial Officer & Chief Security Officer, explains how Munich Airport is approaching digitalisation of the passenger journey and the innovative technologies being explored.
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
Maurice Jenkins, Chief Innovation Officer, explains Miami International Airport’s vision of transformative innovation “to create efficiencies and improve CX” and how it is embracing biometrics & digital identity.
Dr Jan-Henrik Andersson, Chief Commercial Officer & Chief Security Officer, explains how Munich Airport is approaching digitalisation of the passenger journey and the innovative technologies being explored.
Alaska Airlines is partnering with CLEAR – the secure identity company – with the aim of providing a friction-free travel experience with CLEAR Plus, while also accelerating the adoption of digital identity.
Lufthansa Group passengers at Frankfurt Airport can now use 21 state-of-the-art check-in counters and automated bag drop in Terminal 1, delivering “a convenient, modern and efficient travel experience”.
Berlin Brandenburg Airport has introduced BER Traveller – a digital service for biometric access control that is now available to Lufthansa Group airlines passengers who are HON Circle Members and Senators.
Sacramento International Airport has implemented biometric boarding for international flights at select gates, using Amadeus facial recognition technology for “a secure, touchless departure process”.
Air Canada is piloting digital identification on select flights departing from Vancouver Airport to Winnipeg, and at the Air Canada Café at Toronto Pearson Airport, offering passengers paperless, seamless boarding.
Biometric touchpoints are to be installed across Frankfurt Airport, in collaboration with SITA and NEC, enabling travellers to seamlessly pass through each stage of the airport journey simply by scanning their face.
Get Future Travel Experience news & updates sent to your inbox
