FTE caught up with AirAsia’s Steven Dickson, who revealed the airline’s plans to launch a CRM system and trial in-flight entertainment and connectivity.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
FTE caught up with AirAsia’s Steven Dickson, who revealed the airline’s plans to launch a CRM system and trial in-flight entertainment and connectivity.
Delta Air Lines will invest more than $770 million in upgrading its narrow-body fleet, which will see the introduction of slim-line seats, satellite TV and power sockets.
Gulf Air has signed agreements with Avianor, Zodiac Aerospace and B/E Aerospace to upgrade its A330 fleet with lie-flat seats and a new IFE system.
Read our round-up of the five key onboard passenger experience trends to watch out for in 2014, including personalisation, crew empowerment, wireless IFE and in-flight phone calls.
FTE explores the views of OnAir, Panasonic, Gogo, Delta, Southwest and others on the potential lifting of the FCC ban on cell phone use in-flight.
KLM has launched a new gifting service called ‘KLM Wannagives’, which allows people to surprise friends and family with a present while they are in the air.
Content plans: An interdisciplinary series of workshops, industry site tours, and networking opportunities in Pittsburgh, which will bring together aviation and robotics industry professionals to solve technical aviation challenges with robotics solutions.
Content plans: Autonomous operations. Find out more >>
Content plans: Dublin Airport presentation, PoC update and presentations. Find out more >>
Content plans: PoC update, offsite baggage processing, new innovation. Find out more >>
Content plans: Enhancing Hub operations through airport/home carrier collaboration – learnings and idea sharing, bag imaging for border processing (CBP, TSA, Pangiam). Find out more >>
Content plans: PoC update, imaging. Find out more >>
Content plans: Bag tracking, autonomous, automation. Find out more >>
Content plans: Year in review, PoC summary, and plans for 2024. Find out more >>
Content plans: Proof of Concept (PoC) selections, Geneva Airport presentation, recap on holiday operations, and new member presentation.
Find out more >>Content plans: Featuring a presentation by Aeroporti di Roma, followed by an interactive discussion.
Find out more >>Content plans: Featuring presentations by airBaltic and SITA Lab, followed by an interactive discussion.
Find out more >>Content plans: Tampa International Airport presentation, imaging and tagging, and new member presentation. Find out more >>
Content plans: Featuring presentations by Schiphol Group’s Innovation Hub, Schiphol Group Aviation Solutions, and more.
Find out more >>Content plans: Amsterdam Airport Schiphol presentation, autonomous operations, and sustainability. Find out more >>
Air Canada has released details of the cabin and seating design for its Boeing 787 Dreamliners, the first of which will be delivered in spring 2014. View the video preview here.
Boeing has offered an insight into the in-flight experience of 2020 with the launch of the 777X, which will include a number of passenger-focused features, including repositioned windows and advanced cabin lighting.
A new concept for an economy airline seat that can be adjusted to increase or decrease seat width and allow for flexible pricing has been launched by design and innovation consultancy Seymourpowell.
Emirates is introducing 50 hours of new children’s IFE content to keep young customers entertained and their parents relaxed during the winter holiday season.
23-25 May 2023, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
23-25 May 2023, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
19-21 Sep 2023, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
8-9 November 2023, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
A new concept for an economy airline seat that can be adjusted to increase or decrease seat width and allow for flexible pricing has been launched by design and innovation consultancy Seymourpowell.
Emirates is introducing 50 hours of new children’s IFE content to keep young customers entertained and their parents relaxed during the winter holiday season.
FTE spoke to Emirates’ Patrick Brannelly about the airline’s plans to offer free in-flight Wi-Fi within five years and live television onboard all flights.
FTE caught up with Boeing Company’s Rachelle Ornan to find out what the aircraft manufacturer has planned and what we can expect of the future onboard experience.
Hawaiian Airlines will introduce new Extra Comfort Economy seating in June 2014, offering passengers more legroom, priority boarding, power outlets and on-demand IFE.
Etihad Airways has introduced eight live television channels, which will broadcast news and sport on 21 of its widebody aircraft.
Japan Airlines has announced that it is expanding its ‘JAL New Sky Project’, which will include a cabin interior refurbishment and installation of onboard Wi-Fi on some domestic flights.
Airbus is lobbying all airlines to offer at least 18-inch wide seats on economy long-haul flights following research into passengers’ in-flight sleep quality.
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