REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
FTE speaks to Finnair’s Head of CX Product Design David Kondo to discuss some of the decisions that have informed the carrier’s approach to its new long-haul concept.
Finnair has introduced its long-haul look with a brand-new Business Class and Premium Economy cabins with rollout starting this month.
The cabin features larger overhead bins, an advanced lighting system that can be aligned to human biorhythms and enhanced seating comfort.
Singapore Airlines has revealed its business class cabin that will be rolled out on its Boeing 737-8 fleet in the coming weeks.
The new A220-300 has been designed to bring greater comfort for Air France’s passengers on short and medium-haul flights and lower emissions.
Virgin Atlantic’s reconfigured A350 cabin will feature more seats in the economy cabin, as well as a new social space for Upper Class customers.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 – uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Lufthansa has started operations of its first A321neo, featuring Airbus’ new Single-Aisle Airspace Cabin on short and medium-haul routes.
American Airlines has announced that it will be using an electrostatic spraying solution across its entire fleet in the coming months.
The cabin interior of Virgin Galactic’s SpaceshipTwo vehicle features reclining seats, mood lighting and 12 windows for a 360-degree view of the Earth.
IATA has stated that it backs the use of face masks onboard, but opposes social distancing measures that would leave “middle seats” empty.
9-11 June 2026, Dublin, Ireland
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9-11 June 2026, Dublin, Ireland
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
18-19 November 2026, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
The cabin interior of Virgin Galactic’s SpaceshipTwo vehicle features reclining seats, mood lighting and 12 windows for a 360-degree view of the Earth.
IATA has stated that it backs the use of face masks onboard, but opposes social distancing measures that would leave “middle seats” empty.
Vistara has introduced new customised lighting, designed by jetlite, to enhance passenger wellbeing and reduce jetlag on its new Boeing 787-9 Dreamliner.
Air New Zealand has unveiled a new sleeping concept for economy class, called Economy Skynest, which provides six full length lie-flat pods.
A total of 24 finalists across eight categories have been selected for the 2020 Crystal Cabin Awards, for which Future Travel Experience is a Media Partner.
The shortlist for the Crystal Cabin Awards 2020, for which Future Travel Experience is a Media Partner, has been unveiled with a record number of entries.
Swiss International Air Lines has equipped the new cabins of its A340 aircraft with First, Business and Economy Class seats, new IFE system and Wi-Fi.
Airbus’ Vice President Cabin Marketing, Ingo Wuggetzer, offers insight into the cabin of the future defined by personalisation, technology and sustainability.
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