REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
In this video interview, following her participation at the recent APEX FTE Asia Expo, Ambar Franco, Vice President Customer Experience, shares how Star Alliance is laser-focused on customer experience.
Alphacomm is partnering with Avinor to offer travel eSIM directly through the airport operator’s website. The aim is to improve the travel experience with innovative, customer-centric connectivity solutions.
Delta and Uber are deepening their partnership with a reimagined airport drop-off experience at LaGuardia. The collaboration aims to reshape what loyalty looks like for a more connected experience.
Abu Dhabi Airports has signed an MoU with SITA to co-develop an AI-driven Intelligent Total Airport Management platform. Capable of autonomous decision-making, it will enhance operational efficiency.
Emirates will deploy Starlink connectivity across its entire in-service fleet, beginning with Boeing 777 aircraft and completing the rollout by mid-2027. The service will be free for all customers, across all cabins.
In this video interview, following his participation at the recent APEX FTE Asia Expo, Akuila Batiweti, Chief Customer Officer, shares how Fiji Airways is innovating to enhance end-to-end customer experience, and much more.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Exploring new trends & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Tour on 11th hosted by GOAA; Networking Day on February 12th
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing, and the brand-new FTE Smart Ramp & Baggage Innovation Summit – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 – uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Miami International Airport has introduced U.S. CBP’s Enhanced Passenger Processing, which leverages SITA Smart Path technology to deliver faster and more secure arrivals for U.S. citizens, enhancing the traveller experience.
ANA, ICN, Korean Air, HND, Cathay, CAG, AirAsia, NRT, Singapore Airlines and AAHK were recognised during the FTE APAC Pioneer Awards 2025 ceremony, which took place on 11 November in Singapore.
In this interview, ahead of APEX FTE Asia Expo 2025, Bob Kwik, Worldwide Head of Airports and Ground Transportation, shares how AWS is at the forefront of innovating with transformational AI and GenAI technologies.
In this interview, ahead of APEX FTE Asia Expo 2025, Sylvie Ladame, Sales Director, shares how Atrius believes in harnessing the value of data within a space by making data accessible, usable, and actionable.
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
In this interview, ahead of APEX FTE Asia Expo 2025, Bob Kwik, Worldwide Head of Airports and Ground Transportation, shares how AWS is at the forefront of innovating with transformational AI and GenAI technologies.
In this interview, ahead of APEX FTE Asia Expo 2025, Sylvie Ladame, Sales Director, shares how Atrius believes in harnessing the value of data within a space by making data accessible, usable, and actionable.
In this interview, Martin Jones, Chief Executive Officer, shares how CAVU – a Gold Sponsor and Exhibitor at APEX FTE Asia Expo 2025 – designs digital and physical solutions that make travel smoother.
Ahead of APEX FTE Asia Expo 2025, Max Tremaine, Co-founder & CEO, shares how Sherpa is transforming travel documentation from an operational cost centre into a revenue-generating ancillary product.
In this interview, Jim Hetzel, Vice President, Product Innovation and Strategy, shares how TWAI simplifies complex distribution by unifying EDIFACT, NDC, Offers & Orders, and payments into one connected platform.
In this interview, Takashi Nomura, Director of Global Aviation, shares how NEC Corporation – a Silver Sponsor of APEX FTE Asia Expo 2025 – is leveraging AI, video analytics, and biometric authentication to transform travel.
Lufthansa Group has launched a new ‘Culinary Journey’ that makes it even easier for customers travelling with Lufthansa, SWISS and Austrian Airlines to pre-order their favourite meals and snacks.
SITA, working with easyJet, has launched a new ‘Agent App’ as part of efforts to reimagine how airports can serve passengers. The mobile tool allows ground crew to assist travellers anywhere in the terminal.
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