REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Ethiopian Airlines and SITA have signed a new Memorandum of Understanding to co-develop innovative solutions that strengthen the airline’s operations and enhance the passenger experience.
International Airlines Group, Airport Authority Hong Kong, All Nippon Airways, Schiphol, United, and Dallas Fort Worth International Airport were recognised in the FTE Global 2025 Awards ceremony.
Alaska Airlines’ passengers travelling from Seattle and Portland now have the option to verify their identity right at the automated bag drop units, as it aims to make the travel experience as seamless as possible.
Scoot, the low-cost subsidiary of Singapore Airlines, has announced the launch of its alternative interline platform, developed in collaboration with travel solutions technology company Dohop, for an enhanced CX.
Halifax International Airport Authority, in partnership with Halifax-based startup Maritime Robotics, has launched two custom-built passenger experience robots at Halifax Stanfield to support a seamless journey.
Malaysia Airlines has signed a new partnership with Amadeus, which sees the airline deploy Amadeus Travel Ready. The solution digitalises and verifies travel documents at every stage of the journey, boosting efficiency.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
MWAA, United, Publicis Sapient and Nagarro discuss how they are leveraging agentic AI – systems capable of autonomously taking actions in complex environments – to accelerate innovation and digital transformation.
JetBlue has announced the launch of TrueBlue Travel – its reimagined consumer travel booking platform, which is described as a major step forward in the airline’s “mission to make loyalty more meaningful”.
Iberia has launched a new tech-focused subsidiary. Iberia Tech consolidates a new strategic pillar for Iberia Group in the field of digital transformation and is responsible for providing cutting-edge tech solutions.
Brazilian LCC GOL is partnering with CellPoint Digital to launch multiple digital and mobile payment methods, beginning with Apple Pay, Google Pay and Mercado Pago, with more payment options coming soon.
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
Iberia has launched a new tech-focused subsidiary. Iberia Tech consolidates a new strategic pillar for Iberia Group in the field of digital transformation and is responsible for providing cutting-edge tech solutions.
Brazilian LCC GOL is partnering with CellPoint Digital to launch multiple digital and mobile payment methods, beginning with Apple Pay, Google Pay and Mercado Pago, with more payment options coming soon.
CVG, Lufthansa Industry Solutions, ADR, Fraport, and DataArt discuss the transformative potential of agentic AI to act autonomously in dynamic environments and the ultimate move towards Artificial General Intelligence.
JFKIAT – the operator of Terminal 4 at JFK Airport – has developed a new solution in collaboration with Volan Technology and Beonic, which offers real-time tracking of complimentary passenger mobility carts.
CAVU has signed a new multi-year contract with Ryanair. The partnership improves access to airport services like parking and fast track, while delivering a seamless, tech-led customer experience.
In this interview, ahead of his participation at FTE Global 2025, Martijn van Boven, Product Manager, discusses how Royal Schiphol Group is leveraging tech, design and data, to redefine airport capacity and flow management.
Frontier Airlines has announced a new travel flexibility benefit – Disruption Assistance for Any Reason. This industry-first product – powered by HTS, Hopper’s B2B division – enhances customer experience.
Meet the 12 executives on the FTE Airline Digital Transformation Power List Americas 2025, who have been recognised for their outstanding efforts to lead how their organisation has embraced digital innovation.
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