Self-tagging kiosks, improvements at the security checkpoint and gate areas, plus a Club Lounge outdoor terrace are among the highlights of United’s investment.


Self-tagging kiosks, improvements at the security checkpoint and gate areas, plus a Club Lounge outdoor terrace are among the highlights of United’s investment.

FTE explores how Delta, United, American Airlines are leading the battle for premium loyalty with multi-million dollar investments in airport facilities.

The expansive airport lounge makeover programme will start with major upgrades to Admirals Club lounges in Phoenix and São Paulo.

The new SilverKris Lounge includes dedicated First and Business Class areas, roving hosts, a travel concierge service, an art gallery and productivity pods.

The two new The Club at SEA lounges at Sea-Tac Airport are open to all travellers, regardless of airline, class of service or membership status.

Emirates’ premium passengers flying from Los Angeles can make use of the new Emirates Lounge, which is the result of a $6.2 million investment by the carrier.
Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE EXPO Asia, 18-19 November 2026 – Uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo
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The new Exclusive Waiting Area at Nuremberg Airport includes leather sofas, complimentary F&B, newspapers and magazines, and power outlets.
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