REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Leeds Bradford Airport is to open two newly-refurbished lounges in April 2023. The Yorkshire Lounge and the 1432 Runway Club have been reconfigured and expanded to offer “a fuller lounge experience”.
On 3 April 2023, two new lounges will open at Berlin Brandenburg Airport with a completely new lounge design for Lufthansa Group Business Class passengers, status customers and Star Alliance travellers with lounge entitlement.
British Airways and American Airlines are further enhancing the passenger experience in the newly-renovated Terminal 8 at New York JFK Airport with the unveiling of the Bridge Bar in the Greenwich Lounge.
Vantage Airport Group has broken ground on the new $4.2 billion Terminal 6 at New York JFK International Airport. The development will feature “the latest advances in technology”.
Delta has expanded its Sky Club network with the opening of an airline lounge at the newly-transformed Kansas City International Airport. The Kansas City Club features a “signature lounge experience”.
Star Alliance is now offering paid access to its branded lounge at Amsterdam Airport Schiphol, meaning it is available to all passengers travelling with member airlines regardless of membership status or cabin class.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
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Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE EXPO Asia, 18-19 November 2026 – Uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo
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Qatar Airways is celebrating the Lunar New Year with passengers travelling to and from Far East Asia with festive products and cuisine inspired by Chinese culture and the Year of the Rabbit.
The new lounge boasts a spacious seating area that can accommodate up to 107 guests, as well as shower room facilities and other services.
The lounge will offer enhanced services, including lockers for hand luggage, sleeping areas and showers, and will operate on 80% renewable energy.
AEGEAN has opened a new Business Lounge at Athens International Airport, providing functionality, comfort and state-of-the-art technology.
9 to 11 June 2026, Dublin, Ireland
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9 to 11 June 2026, Dublin, Ireland
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The lounge will offer enhanced services, including lockers for hand luggage, sleeping areas and showers, and will operate on 80% renewable energy.
AEGEAN has opened a new Business Lounge at Athens International Airport, providing functionality, comfort and state-of-the-art technology.
Budapest Airport’s new 40-seat, 107 sqm lounge, operated by Plaza Premium Group, offers high quality services and a convenient environment for passengers.
The 16 smart lounges, developed by Italian startup Zzzleepandgo, provide a place for passengers to work, rest or stay overnight.
Both lounges have been designed to showcase Italian excellence, and offer Wi-Fi connectivity and a new contactless reading experience.
Emirates has announced that it will be reopening its signature premium lounge service at over 20 airports in its network by February.
Alaska Airlines has opened its brand-new lounge at San Francisco International Airport (SFO), featuring Bay-Area inspired amenities.
British Airways has announced that it will move to the next phase of its lounge reopening plan with the opening of its Concorde Room at JFK and Heathrow Airport.
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