REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Abu Dhabi Airports and Etihad have joined the Hidden Disabilities Sunflower programme, as part of their commitment to supporting all passengers, particularly those with non-visible disabilities.
Schiphol Group – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has begun testing 10 autonomous wheelchairs made by WHILL – an exhibitor at FTE Global, Los Angeles, 28-30 October 2024.
In this article, CVG Airport, Air Canada, Avianca, GOL Airlines, and Schiphol Group, share their progressive accessibility strategies and how they are exploring tech-focused and experiential solutions.
In this interview, Abhi Chacko, Board Member of Ostrum, shares details about the Uber-style accessibility platform already live at LTN and LGW designed to solve many of the issues experienced by PRMs.
Swedavia is introducing solutions to enhance assistance services for passengers with reduced mobility at Stockholm Arlanda and Göteborg Landvetter, with “digitisation and innovation playing an important role”.
Amsterdam Airport Schiphol has been testing autonomous mobility vehicles to explore “how travellers with reduced mobility can find their way independently and safely at the airport”.
Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion centring on check-in – what is the future for a seamless experience? The next in-person members meeting, taking place alongside FTE Global, will examine what future bag drops will look like, as well as tagging, capacity and flow enhancements.
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>
Glasgow Airport is trialling an app designed to ensure all passengers who require additional support get the help they need. The PRM Assist app supplements the current service.
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