REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
American Airlines AAdvantage members at select airports can now enjoy faster, touch-free TSA screening using PreCheck Touchless ID, which matches their photo to government records for seamless travel.
Manchester Airport has opened a brand-new security hall in Terminal 2, featuring the latest technology for an enhanced CX. It is a major milestone as its 10-year, £1.3 billion transformation programme nears completion.
Edinburgh Airport has completed the installation of cutting-edge new security scanners that allow travellers to keep liquids and large electrical items in their hand baggage, significantly enhancing CX.
Cybersecurity has become a critical focus within the air transport industry as cyber threats grow more sophisticated. In this article, SEA, VIE and PIT share valuable insights into their cybersecurity strategies.
Munich Airport has opened the fully modernised central security lanes in Terminal 2. The 15 lanes include cutting-edge CT scanners to optimise processes for passengers, while enhancing overall security.
Japan’s Kansai International Airport is installing three Rohde & Schwarz QPS201 security scanners. The installation is part of an extensive renovation of Terminal 1, including advanced screening equipment.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
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Find out more >>Content plans: A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds, who will inspire one another and reimagine travel together.
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Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
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Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
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London Gatwick has transformed its security screening process with cutting-edge tech. This means travellers no longer need to remove electronic items from hand baggage, or place liquids in plastic bags.
Houston Airports has opened the new Terminal E Ticketing Lobby at George Bush Intercontinental Airport. This state-of-the-art facility, temporarily exclusive to United passengers, streamlines check-in.
London Luton Airport has extended the hours for its free Prebook Security service that allows passengers to skip security queues by reserving a 30-minute slot ahead of their arrival at the airport.
Southampton Airport – part of AGS Airports – has entered a new phase in its multi-million-pound project to enhance security screening with state-of-the-art Next Generation Security Checkpoint scanners.
10-12 June 2025, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
10-12 June 2025, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
09 to 11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
London Luton Airport has extended the hours for its free Prebook Security service that allows passengers to skip security queues by reserving a 30-minute slot ahead of their arrival at the airport.
Southampton Airport – part of AGS Airports – has entered a new phase in its multi-million-pound project to enhance security screening with state-of-the-art Next Generation Security Checkpoint scanners.
Copenhagen Airport has awarded Vanderlande a contract to deliver 20 automated screening lanes, with central image processing, as part of a major revamp of its passenger checkpoint process for a stress-free CX.
Fraport is setting a “new standard of passenger security” and enhancing CX with the regular use of walkthrough scanners at Frankfurt Airport, following a one-year test phase at Concourse A in Terminal 1.
Macau International Airport is optimising its security areas with tech enhancements, including biometrics and millimetre-wave body imaging scanners, to be introduced this year to improve efficiency and CX.
Fukuoka International Airport has expanded its partnership with Smiths Detection to enhance security and CX with seven HI-SCAN 6040 CTiX Model S X-ray scanners and seven automatic tray return systems.
Lyon Airport – part of the network of VINCI Airports (a Corporate Partner of the FTE Digital, Innovation & Startup Hub) – has launched a virtual queuing service in partnership with Copenhagen Optimization.
Fraport – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has launched a Short Connection Pass in arrival area Z at Frankfurt Airport to significantly improve transfer experiences.
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