REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Air India has signed letters of intent with Airbus and Boeing to acquire a total of 470 widebody and single-aisle aircraft, as part of its “transformation journey” that includes customer service and technology.
Condor’s new Airbus A330neo long-haul aircraft will feature a “completely new flight experience and more comfort than ever” with the Prime Seat in its Business Class cabin.
Tiina Tissari, Vice President, Customer Experience and Products, Finnair, shares the airline’s new retail approach, how its digital innovation is providing a seamless passenger experience, and its elevated long-haul concept.
The first 777-300 ERs equipped with Air France’s latest long-haul cabins are now operating on routes from Paris-Charles de Gaulle to New York-JFK, Rio de Janeiro and Dakar in a “new major step in Air France’s move upmarket”.
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SWISS has begun installing its new Premium Economy Class on its Airbus A340-300 fleet, with “greater seating comfort, enhanced service, and wider choice of meals”.
The airline’s Upper Class cabin boasts a brand new seat and the unveiling of The Retreat Suite, the most spacious suite in Virgin Atlantic’s history.
Air New Zealand has unveiled the cabin designs for its new B787 Dreamliners, featuring a new Business Premier Luxe seat and the world’s first economy sleep pods.
The new Premium Comfort Class will vary from 21 to 28 seats, which will be wider than standard seats, offering more legroom, a larger screen and a footrest.
13–15 May 2025, Pittsburgh
A worldwide summit uniting inventive minds to tackle aviation’s biggest challenges, explore PIT’s Terminal Modernization, and uncover the city’s vibrant tech and innovation landscape.
10-12 June 2025, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
10-12 June 2025, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
09 to 11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
The upgrades include improved inflight Wi-Fi capabilities, larger overhead bins, power ports, as well as enhancements to digital platforms and airport kiosks.
A total of 24 finalists have been selected for the 2022 Crystal Cabin Awards, for which Future Travel Experience is a Media Partner.
The new A350 Project Sunrise aircraft will include six First Class suites with a separate bed, 52 Business Class suites, and a Wellbeing Zone.
Virgin Atlantic’s latest onboard innovation, ‘The Booth’, is an Upper Class social space on its A350s, designed for leisure passengers.
The shortlist for the Crystal Cabin Awards, for which Future Travel Experience is a Media Partner, has been unveiled.
FTE speaks to Finnair’s Head of CX Product Design David Kondo to discuss some of the decisions that have informed the carrier’s approach to its new long-haul concept.
Finnair has introduced its long-haul look with a brand-new Business Class and Premium Economy cabins with rollout starting this month.
Breeze plans to have 15 A220-300s in service by the end of 2022 which will be used primarily for longer-haul flights, including transcontinental service.
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