REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
United is the first U.S. airline to add Braille to aircraft interiors, so travellers with visual disabilities can more easily navigate the cabin, “making the flying experience more inclusive and accessible”.
SAUDIA has unveiled a range of cutting-edge seat models for its upcoming fleet, and to retrofit its current fleet, as part of an array of innovative initiatives aimed at revolutionising the travel experience.
Virgin Australia has revealed the Business Class and Economy cabin interior in its new Boeing 737-8 aircraft, as well as plans to refresh the cabins on its remaining Boeing fleet, as part of a $110m investment.
United Airlines has introduced a new domestic First Class seat that includes a wireless charging station in every arm rest. The new United First seat is described as “designed around the modern traveller”.
KLM Royal Dutch Airlines is introducing new World Business Class seats onboard its entire Boeing 777-300 and 200 fleet. The broader seats have a sliding door designed to ensure greater comfort and privacy.
Hawaiian Airlines has unveiled its Boeing 787 Dreamliner interior and a new class of premium service – the Leihōkū Suites, combining “evocative cabin design and unparalleled service”. Hawaiian’s 787 enters service early next year.
Air New Zealand has revealed more details about its Skynest – the world’s first sleep pods in the sky. The airline expects Skynest to be a real game-changer, adding more flexibility to the economy travel experience.
IndiGo is installing RECARO Aircraft Seating’s BL3710 economy class seat on its fleet of 75 brand-new A321/A320neo aircraft to “elevate the overall travel experience for customers, providing them with more comfort and convenience”.
flydubai has unveiled its latest premium business class seat – the Business Suite – exclusively for single-aisle aircraft. It will be introduced on the carrier’s newest aircraft this year, “taking comfort onboard to the next level”.
Etihad will take delivery of three new Boeing 787s in Q3 2023, with new interiors featuring Business suites with privacy doors. Upgraded experiences include enhanced Wi-Fly packages and an environmentally-conscious dining experience.
HK Express is enhancing the passenger experience onboard its A321neo aircraft with new Recaro SL3710 seating. The SL3710 was customised for HK Express with an artificial leather dress cover and advertising frame on the backrest.
Iberia is the launch customer for the new Recaro CL6720 business class seat with sliding doors, which is being installed on the airline’s Airbus A350s. The seat is said to “take the business class experience to the next level”.
New airline Riyadh Air has announced an order of up to 72 Boeing 787-9 Dreamliners. Plans include digital innovation at every passenger touchpoint, state-of-the-art cabin interiors and next-generation IFEC.
AirJapan, All Nippon Airways’ (ANA) new airline brand for medium-haul international routes, has unveiled select products and services to be introduced on its inaugural flights from February 2024.
SWISS is to offer travellers a totally new and more personalised ‘SWISS Senses’ travel experience from 2025. The centrepiece of the new customer product is a redesigned cabin for the airline’s long-haul aircraft.
Dr. Björn Becker, Head of Program Future Intercont Experience, Lufthansa Group, shares how the launch of Lufthansa Allegris redefines the airline’s approach to long-haul travel, plus its innovative use of the Metaverse.
Get Future Travel Experience news & updates sent to your inbox
