REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Condor’s new Airbus A330neo long-haul aircraft will feature a “completely new flight experience and more comfort than ever” with the Prime Seat in its Business Class cabin.
Tiina Tissari, Vice President, Customer Experience and Products, Finnair, shares the airline’s new retail approach, how its digital innovation is providing a seamless passenger experience, and its elevated long-haul concept.
The first 777-300 ERs equipped with Air France’s latest long-haul cabins are now operating on routes from Paris-Charles de Gaulle to New York-JFK, Rio de Janeiro and Dakar in a “new major step in Air France’s move upmarket”.
SWISS has begun installing its new Premium Economy Class on its Airbus A340-300 fleet, with “greater seating comfort, enhanced service, and wider choice of meals”.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE EXPO Asia, 18-19 November 2026 – Uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
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Air China has introduced a “minisuite in the sky” with installation of Recaro’s lie-flat business class seat on its A350s, featuring “additional privacy features and premier living space”.
Air New Zealand has unveiled the cabin designs for its new B787 Dreamliners, featuring a new Business Premier Luxe seat and the world’s first economy sleep pods.
The new Premium Comfort Class will vary from 21 to 28 seats, which will be wider than standard seats, offering more legroom, a larger screen and a footrest.
The upgrades include improved inflight Wi-Fi capabilities, larger overhead bins, power ports, as well as enhancements to digital platforms and airport kiosks.
9 to 11 June 2026, Dublin, Ireland
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9 to 11 June 2026, Dublin, Ireland
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
18-19 November 2026, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
A total of 24 finalists have been selected for the 2022 Crystal Cabin Awards, for which Future Travel Experience is a Media Partner.
The new A350 Project Sunrise aircraft will include six First Class suites with a separate bed, 52 Business Class suites, and a Wellbeing Zone.
Virgin Atlantic’s latest onboard innovation, ‘The Booth’, is an Upper Class social space on its A350s, designed for leisure passengers.
The shortlist for the Crystal Cabin Awards, for which Future Travel Experience is a Media Partner, has been unveiled.
FTE speaks to Finnair’s Head of CX Product Design David Kondo to discuss some of the decisions that have informed the carrier’s approach to its new long-haul concept.
Finnair has introduced its long-haul look with a brand-new Business Class and Premium Economy cabins with rollout starting this month.
Breeze plans to have 15 A220-300s in service by the end of 2022 which will be used primarily for longer-haul flights, including transcontinental service.
The cabin features larger overhead bins, an advanced lighting system that can be aligned to human biorhythms and enhanced seating comfort.
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