REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
The latest news and analysis in the field of in-flight connectivity, covering onboard Wi-Fi, satellite connectivity solutions, in-flight mobile phone use and personal electronic devices.
Cathay Pacific has announced that complimentary WiFi will be offered to Cathay Gold members travelling in all cabins from 15 November 2025, further elevating their inflight experience with a seamless, connected journey.
Virgin Atlantic and Boeing are to implement connectivity modifications across the airline’s fleet of Boeing 787s. These will enhance onboard internet service, bringing high-speed, streaming-quality WiFi to passengers.
Air France, in partnership with Starlink, is to offer complimentary high-speed WiFi onboard all flights. The airline plans to offer the service on 30% of its fleet by end-2025 and throughout its fleet by end-2026.
Southwest Airlines has announced a new partnership delivering free unlimited WiFi for all Rapid Rewards members, beginning on 24 October 2025, as part of an ongoing commitment to elevate the cabin experience.
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TAP Air Portugal has enhanced the IFE experience on its long-haul aircraft with a software update that allows Economy Class passengers to connect their personal Bluetooth headphones to their seatback screens.
Riyadh Air has selected Viasat to provide full, fast, free inflight connectivity on its Boeing 787 aircraft, as part of a commitment to “redefining the guest experience through innovation and technology”.
TUI Airline has selected Immfly to carry out a significant transformation of the onboard experience. They are implementing cutting-edge tech to enhance CX with seamless connectivity and entertainment.
LEAV Aviation is aiming to take its inflight experience to the next level by partnering with AirFi on portable inflight entertainment, connectivity and onboard retail solutions on its A320-200 aircraft.
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United has installed Starlink on its first regional aircraft, with plans to outfit its entire regional fleet by the end of the year. United says Starlink will “unlock an incredible onboard experience for customers”.
airBaltic has become the first European airline to introduce SpaceX’s Starlink high-speed internet for free onboard its Airbus A220-300 fleet, marking a new era of seamless inflight connectivity for passengers.
Aeromexico is expanding its longstanding relationship with Viasat. The airline will retrofit its Boeing 787 Dreamliner fleet with Viasat’s most advanced inflight Wi-Fi solution for upgraded connectivity and CX.
New collaborations for Delta Sync Wi-Fi are planned in 2025, as well as more streaming-speed connectivity and personalised entertainment, as the airline brings an “at-home entertainment experience to the sky”.
STARLUX is launching an enhanced service with Viasat’s high-performance inflight connectivity solution. The aim is to “create an advanced, refined connected experience for travellers”.
SAS is introducing totally new inflight WiFi with the launch of free, high-speed Starlink connectivity from SpaceX. It will begin the phased rollout on its entire fleet at the end of 2025 for an enhanced CX.
Lufthansa is introducing unlimited free messaging on its long-haul flights from this summer, as it further enhances the customer experience with “a portfolio of digital services that is very attractive”.
United Airlines – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has announced an accelerated timeline for the introduction of Starlink connectivity for “game-changing IFE experiences”.
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