The airport has partnered with Grab and 3Sixty Duty Free to allow passengers to pre-order travel retail products for collection in store or delivery to gate.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
The airport has partnered with Grab and 3Sixty Duty Free to allow passengers to pre-order travel retail products for collection in store or delivery to gate.
The new mobile food ordering service, ‘LAX Order Now’, enables a contactless food ordering experience for passengers at Los Angeles International Airport.
The ready-made meals vending machine will be available to passengers, while in-terminal food & beverage outlets remain closed due to the COVID-19 pandemic.
FTE discusses the impact of COVID-19 on non-aeronautical revenue and how future-proof this model is with Jayne Wear, Head of Omnichannel, Auckland Airport.
Malaysia Airports has launched a new e-commerce platform, shopMYairports, which allows customers to purchase products online and have them delivered to their homes.
The 170sqm Food Village combines the best of design, brands and engagement to bring what is described as the “food court of the future” to Dubai Airport.
Munich Airport has become the first location in Europe to offer this cashless payment process for customers, creating a convenient digital shopping experience.
Moscow Domodedovo Airport has launched a new online shopping platform in partnership with MyDutyFree, to allow passengers to pre-order duty free products.
The digital shopping wall, located in the 100 gates boarding area, offers a range of products from Dublin Airport’s retail area The Loop.
Having introduced both Alipay and China Union Pay, Budapest Airport and Heinemann Duty Free have now rolled out WeChat Pay for Chinese passengers.
Budapest Airport presented results from the two three-month BARTA trials in collaboration with Wizz Air during the FTE Ancillary show in Istanbul.
Budapest Airport and Heinemann Duty Free have introduced payment with Alipay and China Union Pay for the airport’s growing number of Chinese visitors.
Heathrow Rewards members can now collect loyalty points when they purchase entry to Club Aspire lounges in Heathrow Terminals 3 and 5.
Amsterdam Airport Schiphol and WeChat are providing an integrated range of services such as travel information and the possibility of pre-booking products.
Speakers from Singapore Airlines, Incheon International Airport and 3Sixty Duty Free explore the future of airport retail in a technology-led world.
Travellers flying from Los Angeles International Airport can now pre-order food and shop online ahead of their trip via the airport’s digital channels.
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