REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
SSP has launched a new concept called the World of Tiger Beer bar in Changi Airport, in collaboration with Asia Pacific Breweries Singapore (part of The HEINEKEN Company), offering travellers an immersive experience.
Schiphol Group has opened its largest shop in partnership with Lagardère Travel Retail: the flagship store of the new retail concept âToday Duty Freeâ. The aim is to set âa new retail standardâ at Schiphol.
Nashville International Airport has unveiled its Concourse D extension, a key project in its $3 billion growth plan. Featuring new gates, dining options, and a scenic outdoor terrace, it enhances the traveller experience.
The Marketplace in T5 at Stockholm Arlanda Airport is now complete, with the 11,000sqm area home to around 40 new shops, cafĂŠs and restaurants. It is the largest commercial investment in the airportâs history.
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
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Fraport has announced concessionaires for the 12,000sqm of retail space in the new Terminal 3 at Frankfurt Airport. 64 retail and service units will begin operating in the spring of 2026 for a customer-oriented experience.
Glasgow Airport â part of AGS Airports â is to receive a ÂŁ3.7 million investment for new F&B and retail units to enhance the overall passenger experience and provide âmodern, high-quality facilitiesâ.
In this interview, Eric Pateman, Chief Experience Officer, Vancouver Airport Authority, discusses building a robust strategy that enhances the passenger journey while also driving non-aeronautical revenues.
King Abdulaziz International Airport (KAIA), Jeddah, has partnered with SSP to introduce a range of food & beverage brands. The carefully selected suite of brands tailors the mix to the KAIA passenger profile.
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrowâs end-to-end passenger journey across Asia-Pacific
A gathering of air transportâs digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrowâs end-to-end passenger experience
The winners of each award will be announced during an official awards ceremony on 11 June at the co-located APEX FTE EMEA and APEX FTE Ancillary & Retailing events (Dublin, 10-12 June 2025).
Vancouver International Airport has unveiled Vancouver Duty Free, a reimagined shopping experience for international travellers, creating a unique sense of place and an enhanced customer experience.
The Port Authority of New York and New Jersey, The New Terminal One, and Unibail-Rodamco-Westfield Airports have selected Duty Free Americas as exclusive duty free operator for JFKâs New Terminal One.
Zurich Airport has selected âthe food collective agâ to operate the new TREATS food hall. The 2,000sqm food hall, opening in autumn 2027, is set to become a new gastronomic highlight at Zurich Airport.
Houstonâs William P. Hobby Airport is moving into the next phase of its F&B transformation, with four new restaurants to open later this year reflecting âa deliberate mix of national reach and Houston flavourâ.
Perth Airport is partnering with international hospitality company Delaware North to develop four first-to-market food & beverage concepts for its International Terminal, as it refreshes the customer offering.
Perth Airport has awarded SSP a contract to operate four new outlets within Terminal 1 International. The new restaurants, which are part of a continuing CX refresh, are all scheduled to open in 2025.
Nice CĂ´te dâAzur Airport has opened two new restaurants â Natoo and Bottega. Based on an original concept focused on travel and wellness, these new brands are operated by Lagardère Travel Retail France.
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