REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
SOF Connect, the operator of Sofia Airport, is partnering with SSP to open 12 outlets across the airport. The aim is “to bring a world-class food and beverage experience to Sofia Airport” with diverse options.
Perth Airport is embarking on a multi-billion-dollar infrastructure development to deliver transformational new facilities over the next decade and ensure it is “optimising the customer experience”.
Oslo Airport is enhancing CX with an upgraded food & beverage offer in a renewed partnership with SSP. These will include internationally recognised brands, as well as outlets tailor-made for Oslo Airport.
Munich Airport and Lufthansa have launched a new partnership with Miles & More. This unique cooperation offers travellers and visitors to Munich Airport “an even more attractive shopping experience”.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
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Find out more >>Content plans: A worldwide summit uniting inventive minds to tackle aviation’s biggest challenges, explore pit’s terminal modernization, and uncover the city’s vibrant tech and innovation landscape
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
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Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds, who will inspire one another and reimagine travel together.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
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Budapest Airport took on a new retail strategy following the pandemic, aimed at enhancing retail revenue without significant expansion of retail spaces. This strategy has redefined the retail experience and CX.
Lithuanian Airports is making plans for the catering areas in the new departures terminal at Vilnius Airport, which is scheduled to commence operations in February 2025, with over 1,000sqm of commercial space.
In this interview, Arthur Reijnhart, Executive Director Schiphol Commercial, shares Royal Schiphol Group’s bold new course for its future commercial strategies and plans for major terminal modernisation.
Manchester Airport (a Corporate Partner of the FTE Digital, Innovation & Startup Hub) has opened a Gaming Point in Terminal 1, giving video game fans the chance to play their favourite titles, or try out a VR escape room.
13–15 May 2025, Pittsburgh
A worldwide summit uniting inventive minds to tackle aviation’s biggest challenges, explore PIT’s Terminal Modernization, and uncover the city’s vibrant tech and innovation landscape.
10-12 June 2025, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
10-12 June 2025, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
09 to 11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Munich Airport is offering Chinese travellers personal shopping assistance free of charge in Terminal 2. Chinese-speaking shopping assistants aim to break down language barriers and enhance CX.
Changi Airports International and Wuxi Airport Group have established a new joint venture company to manage the non-aeronautical business of Wuxi Shuofang International Airport, with plans for an enriched CX.
The winners of each award will be announced during an official awards ceremony on 12 June at the co-located FTE EMEA and FTE Ancillary & Retailing events (Dublin, 11-13 June 2024).
Hartsfield-Jackson Atlanta International Airport has welcomed the opening of Tropical Smoothie Cafe, completing expansion of Concourse T which began last year. This project is led by Paradies Lagardère.
BER Airport (a Corporate Partner of the FTE Digital, Innovation & Startup Hub) and SSP have opened new F&B concepts in T1, with an urban vibe and use of digital technology for quicker, more convenient service.
Aeroporti di Roma (ADR) – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – is further enhancing its digitalisation journey with the launch of a new ‘Shop&Fly’ service at Fiumicino Airport.
Plaza Premium Group has opened its newest dining venture – The Summerhouse at KLIA Terminal 1. The Summerhouse aims to offer travellers “a seamless blend of comfort, convenience and culinary excellence”.
Manchester Airport has opened a new bar and brasserie in its Terminal 2 departure lounge, which is described as “fresh and modern, but also relaxed and comfortable”, with a strong focus on regional produce.
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