Heathrow has launched a new experiential retail campaign in collaboration with retail partner Avolta. The campaign aims to elevate CX through immersive beauty activations and exclusive retail offers.

Content plans: Exploring new trends & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Tour on 11th hosted by GOAA; Networking Day on February 12th
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing, and the brand-new FTE Smart Ramp & Baggage Innovation Summit â co-located to deliver the regionâs most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the âCES of Aviationâ taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 â uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Heathrow has launched a new experiential retail campaign in collaboration with retail partner Avolta. The campaign aims to elevate CX through immersive beauty activations and exclusive retail offers.

Schiphol Group has welcomed the opening of Wingstop in Schiphol Plaza, as it aims to offer âsurprising and high-quality food conceptsâ. It is the first Dutch location for social media phenomenon Wingstop.

Vancouver International Airport has opened its newest retail store â Cascadia Collection â in partnership with WHSmith North America. The open-concept store aims to offer a fresh take on airport shopping.

Sydney Airport has announced the first phase of a major redevelopment of the T3 Domestic Terminal, set to transform the dining precinct and specialty retail offering into a vibrant, contemporary space.

UK regional gateway Southampton Airport has welcomed the opening of a new Starbucks. Located airside, it marks the latest step in the airportâs ongoing food and beverage transformation in partnership with SSP.

The Port Authority of New York and New Jersey, the New Terminal One, and Unibail-Rodamco-Westfield Airports have announced plans to deliver best-in-class travel essentials at JFK Airportâs New Terminal One.

Dublin Airport and SSP Group have collaborated to open a new premium wine and food concept â The Reserve â in Terminal 2. It offers a curated selection of wines alongside an all-day dining menu.

A key session at the recent APEX FTE Dublin 2025 event focused on âAdvanced approaches to Modern Airline Retailing and Offer & Order managementâ, featuring Lufthansa Group, Air France-KLM and Threedot.

SSP has launched a new concept called the World of Tiger Beer bar in Changi Airport, in collaboration with Asia Pacific Breweries Singapore (part of The HEINEKEN Company), offering travellers an immersive experience.

Air Europa is implementing Retailaerâs airline retailing and distribution platform for a seamless experience that integrates flights, ancillaries, and third-party services in the Offer and Order Management System.

In this video interview, Ursula Silling, CEO, discusses how Branchspace – digital reinvented helps airlines maximise ancillary revenue, implementation of the Triplake platform, the partnership with Oman Air, and more.

Schiphol Group has opened its largest shop in partnership with Lagardère Travel Retail: the flagship store of the new retail concept âToday Duty Freeâ. The aim is to set âa new retail standardâ at Schiphol.

Nashville International Airport has unveiled its Concourse D extension, a key project in its $3 billion growth plan. Featuring new gates, dining options, and a scenic outdoor terrace, it enhances the traveller experience.

In this video interview, Stephan Heinz, Director, Partnerships & Monetisation, discusses how LATAM Airlines is embracing product partnership innovation and monetisation, with a customer-first mindset.

The Marketplace in T5 at Stockholm Arlanda Airport is now complete, with the 11,000sqm area home to around 40 new shops, cafĂŠs and restaurants. It is the largest commercial investment in the airportâs history.

Fraport has announced concessionaires for the 12,000sqm of retail space in the new Terminal 3 at Frankfurt Airport. 64 retail and service units will begin operating in the spring of 2026 for a customer-oriented experience.
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