Austin-Bergstrom International Airport has unveiled designs for Concourse M, a six-gate facility that will support capacity and maintain smooth operations during major expansion, while continuing to deliver a seamless CX.

Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE EXPO Asia, 18-19 November 2026 – Uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Austin-Bergstrom International Airport has unveiled designs for Concourse M, a six-gate facility that will support capacity and maintain smooth operations during major expansion, while continuing to deliver a seamless CX.

American Airlines is enhancing its digital platform with real-time delay and cancellation explanations, giving passengers greater transparency, control and access to self-service tools during travel disruption.

Kansai International Airport will reopen its renovated Terminal 2 (Domestic) on 1 April 2026, with self-baggage drop, smart security lanes and an expanded food and retail offer to streamline processing and enhance CX.

Phoenix Sky Harbor International Airport is partnering with SSP America to introduce a new wave of locally inspired dining in Terminal 4, blending authentic Arizona flavours with innovative concepts to elevate CX.

FTE explores a selection of the top trends and technologies for 2026 and beyond, including agentic AI, robotics and automation, biometrics and digital identity, personalisation, immersive technologies, sustainability, and more.

British Airways has launched its first Starlink-equipped aircraft, offering free high-speed WiFi for streaming and work, as part of a wider £7 billion investment to transform connectivity and the overall customer experience.

airBaltic has launched Skynet, a Starlink-powered digital platform that brings real-time flight information, onboard services, shopping and personalised offers to passengers’ devices, enhancing the inflight experience.

Zurich Airport is piloting Travelex’s Nomad, a flexible mobile travel money store designed for high-traffic areas, offering full FX services, digital signage and rapid deployment to enhance convenience and retail agility.
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