Bob Kwik, Global Head of Airports and Ground Transportation, Amazon Web Services, shares his perspective with FTE on the hot topic of generative AI and how airports can use it to help their customers.


Bob Kwik, Global Head of Airports and Ground Transportation, Amazon Web Services, shares his perspective with FTE on the hot topic of generative AI and how airports can use it to help their customers.

Seattle-Tacoma Airport has introduced âOscarâ â a new AI waste-sorting technology from Intuitive AI â that is designed to help travellers sort their waste items into compost, recycling, or trash bins.

FTE Global 2023 included the FTE AI Symposium, which explored the potential of Artificial Intelligence in aviation 5, 10, and 20 years from now, featuring Southwest, SEA, Boeing, Teague and Ink Innovation.

Etihad has become one of the first airlines to use AI to enhance safety management systems. This strategic move signifies its commitment to enhancing safety protocols through cutting-edge technology.

airBaltic has identified ways to drive efficiency with Artificial Intelligence (AI) in its daily work. The airline is rapidly growing its AI usage and is working with solutions in multiple business areas.

Pegasus Airlines is establishing a Technology Innovation Lab in Silicon Valley to secure its digitalisation journey. The focus is on AI, mobile capabilities, self-service, and other cutting-edge tech.
Content plans: Exploring new trends & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Tour on 11th hosted by GOAA; Networking Day on February 12th
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing, and the brand-new FTE Smart Ramp & Baggage Innovation Summit â co-located to deliver the regionâs most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the âCES of Aviationâ taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 â uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Amsterdam Airport Schiphol and Pangiam are commencing the next-stage trials of Project DARTMOUTH, which is intended to transform airport security screening using AI to enhance inspection of carry-on bags.

Rohit Talwar, CEO, Fast Future Research, shares the early trends emerging from responses to the FTE/Fast Future survey on the needs of âTomorrowâs Travellerâ, and his thoughts on emerging tech such as ChatGPT.

The inaugural Aviation & Robotics Summit took place in Pittsburgh, the “robotics capital of the world”, on 18-20 April 2023.

Liverpool John Lennon Airport and Sarasota Bradenton International Airport have successfully trialled the new AeroCloud Optic, which uses computer vision technology to intelligently, anonymously and accurately track passengers as they move through the airport.

The inaugural Aviation & Robotics Summit took place in Pittsburgh, the “robotics capital of the world”, on 18-20 April 2023.

Liverpool John Lennon Airport and Sarasota Bradenton International Airport have successfully trialled the new AeroCloud Optic, which uses computer vision technology to intelligently, anonymously and accurately track passengers as they move through the airport.

As revealed at the FTE Digital, Innovation & Startup Hub event in Amsterdam on 13 March 2023, Royal Schiphol Group is collaborating with Pangiam to test AI-powered technology to screen hand baggage.

Dr. BjĂśrn Becker, Head of Program Future Intercont Experience, Lufthansa Group, shares how the launch of Lufthansa Allegris redefines the airlineâs approach to long-haul travel, plus its innovative use of the Metaverse.

Cyprus Airways and FLYR Labs have announced a strategic agreement to leverage Artificial Intelligence technologies for end-to-end revenue optimisation and forecasting.

Toronto Pearson could be the first airport in the world to purchase the AI-based next-generation HEXWAVE walkthrough security portal to seamlessly screen for potential threats.

The Aviation & Robotics Summit â an interdisciplinary series of workshops, robotics industry site tours, and networking opportunities â will take place in Pittsburgh, 18-20 April.

Matt Breed, Chief Information Officer, shares how Seattle-Tacoma International Airport has used ChatGPT, along with the potential for Artificial Intelligence and Machine Learning to improve at an exponential rate.
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