Chicago Department for Aviation and U.S. CBP have officially launched the Automated Passport Control kiosks, which have reduced queuing times at Chicago O’Hare.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Chicago Department for Aviation and U.S. CBP have officially launched the Automated Passport Control kiosks, which have reduced queuing times at Chicago O’Hare.
FTE spoke to Qantas’ Rowan Chalmers and London Gatwick’s Willie McGillivray to find out how they have transformed the passenger experience within existing facilities.
New Zealand Customs Service and Auckland Airport are trialling SmartGate Plus – a one-step biometric e-gate system that enables self-service customs processing.
A new pilot at Dublin Airport allows certain arriving passengers to use self-service immigration through automated border control gates.
US citizens deplaning at Chicago O’Hare International will be able to save on queue times with automated customs kiosks
Implementation of a countrywide electronic border management system, based on biometric authentication, is part of the eGhana project to enhance security at airports across the country.
Content plans: Discussion on recovering bags with passengers – how do we collectively improve? The September virtual meeting will include a focus on the RUSH process for quick recovery of mishandled bags, highlighting automation, expediency and passenger visibility.
Find out more >>Content plans: A Future Travel Experience webinar, developed in partnership with IDEMIA, on the benefits of Artificial Intelligence (AI)-powered facial recognition in travel. This webinar will deep-dive into the CX and customer service aspects of AI at airports, with a special focus on bias, biometrics and cybersecurity. Organisations confirmed to speak include U.S. CBP, TSA, Alaska Airlines, Metropolitan Washington Airports Authority, and IDEMIA.
Find out more >>Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion centring on check-in – what is the future for a seamless experience? The next in-person members meeting, taking place alongside FTE Global, will examine what future bag drops will look like, as well as tagging, capacity and flow enhancements.
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>
Implementation of Global Entry, the United States’ customs and border protection programme for trusted travellers, will soon allow pre-approved US citizens to fast track security at Saudi Arabia’s airports.
The automated border control system at Amsterdam Airport Schiphol is expected to process its 1-millionth passenger before the end of 2012, just nine months after going live.
Automated iris and facial recognition systems are to be installed at Dubai Airport’s Terminal 3 to speed-up and secure the immigration process.
Six new PARAFE automated border control e-gates have been installed at Paris-Charles de Gaulle Airport to simplify passenger processing at border control checkpoints.
28-30 oCT 2024, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
19-20 November 2024, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Automated iris and facial recognition systems are to be installed at Dubai Airport’s Terminal 3 to speed-up and secure the immigration process.
Six new PARAFE automated border control e-gates have been installed at Paris-Charles de Gaulle Airport to simplify passenger processing at border control checkpoints.
A new e-gate system has been introduced at Sofia Airport, allowing passengers from the EU, EEA and Switzerland to enjoy automated border clearance.
Four new biometric-based e-gates have been installed at Marseille Provence Airport to expedite processing at immigration checkpoints.
James C. Cherry, President and CEO, Aéroports de Montréal, discusses the new automated border control kiosks and reveals plans for video-based passenger tracking.
Sydney Airport has revealed that it is to install additional SmartGates, which use facial recognition technology to speed-up the immigration process.
A new biometric-based e-gate system will be rolled out across Dubai Airport to speed up and simplify the immigration process for passengers.
Five e-gates will be installed at Edinburgh Airport in two weeks, in a move that will enhance the immigration process for EU travellers with e-Passports.
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