REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
As part of its ongoing commitment to sustainability, Oman Air has introduced eco-friendly onboard earphone packaging from Linstol – an exhibitor at FTE APEX Asia Expo, Singapore, 19-20 November 2024.
Saudi low-cost airline flyadeal has announced an upgraded seat programme in partnership with Acro Aircraft Seating. flyadeal is upgrading to the Series 9 for upcoming A320neo deliveries through to 2026.
airBaltic and RECARO Aircraft Seating have announced plans to furnish the airline’s single-type fleet of Airbus A220-300 aircraft with RECARO economy class seats to “elevate passenger comfort to new levels”.
In this interview, Tero Taskila, CEO & Co-Founder, shares how startup airline Beond is responding to key CX trends, including personalisation, seamless booking and travel, sustainability, and technology integration.
Emirates has announced it will be completely refurbishing another 43 A380s and 28 777s, expanding its retrofit programme to 191 aircraft as part of “a clear commitment to elevating the customer experience”.
American Airlines has introduced premium onboard enhancements, including a reimagined amenity kit series and bedding, as well as elevated dining. CX will be further enhanced with the Flagship Suite seats.
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Hawaiian Airlines has introduced its new flagship aircraft, the Boeing 787-9, into service with an island-inspired cabin design, providing passengers “with an unforgettable Hawaii travel experience”.
Cathay Pacific has revealed its updated 777-300ER fleet, featuring a thoughtful redesign of the cabin experience. The updated Business cabin will feature the new Aria Suite with unparalleled privacy.
Condor has chosen Recaro Aircraft Seating for the Economy cabins of its new Airbus fleet, “providing comfort and functionality”. The order includes 28 A321s and 13 A320s to be delivered from 2024 to 2028.
Saudia has signed a contract with Collins Aerospace as part of its commitment to elevating CX and advancing operational capabilities, including newly designed seats in the airline’s upcoming 787 fleet.
09 to 11 Sep 2025, California
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A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
Condor has chosen Recaro Aircraft Seating for the Economy cabins of its new Airbus fleet, “providing comfort and functionality”. The order includes 28 A321s and 13 A320s to be delivered from 2024 to 2028.
Saudia has signed a contract with Collins Aerospace as part of its commitment to elevating CX and advancing operational capabilities, including newly designed seats in the airline’s upcoming 787 fleet.
Qantas has revealed what customers can expect from its A220s when the new aircraft start flying in March 2024, as well as the acceleration of WiFi rollout and a major investment in digital experience.
Air India has selected RECARO as the premium economy and economy seating partner for its widebody aircraft. The partnership will see 22,000 RECARO seats installed in both line-fit and retro-fit programmes.
Southwest has selected RECARO’s BL3710 economy class seat for its new 737 MAX 8 aircraft, with a focus on “sustainability and meeting customer needs”. The airline will begin taking deliveries in 2025.
Delta customers will soon enjoy an improved premium travel experience as the airline’s newest First Class seat begins rolling out on select refreshed Boeing 737-800 aircraft this month for an elevated CX.
Air Canada is continuing to invest in comfort across its fleet of A321s and A320s, featuring a new cabin interior, new technologies and services such as Bluetooth audio and free high-speed connectivity.
SWISS has completed the cabin layout for its A350-900s, which will be added to the fleet from 2025. This includes a larger Premium Economy Class and “a totally new and unparalleled air travel experience”.
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