FTE looks at how low cost carriers such as Southwest, JetBlue, Vueling, Ryanair and PEOPLExpress are helping to improve the in-flight passenger experience.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
FTE looks at how low cost carriers such as Southwest, JetBlue, Vueling, Ryanair and PEOPLExpress are helping to improve the in-flight passenger experience.
LOT Polish Airlines has introduced a new Economy Plus product, added a lower cost Economy Simple option, and upgraded its Business Class service.
FTE takes a look at the benefits of leveraging Big Data for airlines, and explores how the likes of Delta, Boxever and GuestLogix think it can improve the passenger experience.
The first two-class A330 has been added to the Philippine Airlines fleet, and it includes flat-bed seats, wireless IFE and Wi-Fi connectivity.
FTE looks at how the likes of Etihad, Air France, Emirates and American Airlines are investing in premium cabins to attract high-end customers and drive loyalty.
Etihad Airways has launched the first ever three-room onboard apartment, and unveiled major cabin upgrades across all classes of its A380s and B787s.
Luxury hotel group Four Seasons has unveiled its own fully branded aircraft, offering a hotel-inspired onboard experience. What can airlines learn from it?
Here we look at solutions on display at AIX Expo from the companies delivering innovations in the cabin interior and passenger comfort sectors.
Etihad Airways has partnered with the American Centre for Psychiatry and Neurology (ACPN) to research ways to improve passengers’ sleep on long-haul flights.
Finnair is adding fully flat seats in Business Class on nine of its long-haul services, including Tokyo, New York, Beijing, Seoul and Hong Kong.
Etihad Airways has partnered with the American Centre for Psychiatry and Neurology (ACPN) to research ways to improve passengers’ sleep on long-haul flights.
Finnair is adding fully flat seats in Business Class on nine of its long-haul services, including Tokyo, New York, Beijing, Seoul and Hong Kong.
FTE spoke to Virgin America, Here On Biz and Gogo about the benefits of the first ever in-flight social network, and the challenges that had to be overcome to make it a reality.
SilkAir has taken delivery of its first Boeing 737-800, which comes complete with the Sky Interior that makes use of curved architecture and ambient lighting to create a more relaxing environment.
FTE caught up with AirAsia’s Steven Dickson, who revealed the airline’s plans to launch a CRM system and trial in-flight entertainment and connectivity.
Delta Air Lines will invest more than $770 million in upgrading its narrow-body fleet, which will see the introduction of slim-line seats, satellite TV and power sockets.
Gulf Air has signed agreements with Avianor, Zodiac Aerospace and B/E Aerospace to upgrade its A330 fleet with lie-flat seats and a new IFE system.
Read our round-up of the five key onboard passenger experience trends to watch out for in 2014, including personalisation, crew empowerment, wireless IFE and in-flight phone calls.
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