FTE looks at how the likes of Etihad, Air France, Emirates and American Airlines are investing in premium cabins to attract high-end customers and drive loyalty.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
FTE looks at how the likes of Etihad, Air France, Emirates and American Airlines are investing in premium cabins to attract high-end customers and drive loyalty.
Etihad Airways has launched the first ever three-room onboard apartment, and unveiled major cabin upgrades across all classes of its A380s and B787s.
Luxury hotel group Four Seasons has unveiled its own fully branded aircraft, offering a hotel-inspired onboard experience. What can airlines learn from it?
Delta Air Lines has become the first US carrier to offer full flat-bed seats in business class across its entire international wide-body fleet.
Swiss International Air Lines is making changes inside the cabin and in its airport lounges to help improve the travel experience for those with allergies.
Passengers flying with Allegiant can now pay extra for a wider seat with more legroom thanks to the introduction of new ‘Giant Seats’ on its Boeing 757s.
Thai Airways has worked with Priestmangoode to design a bespoke cabin that offers passengers more space and reflects elements of Thai culture and lifestyle.
SilkAir has taken delivery of its first Boeing 737-800, which comes complete with the Sky Interior that makes use of curved architecture and ambient lighting to create a more relaxing environment.
FTE caught up with AirAsia’s Steven Dickson, who revealed the airline’s plans to launch a CRM system and trial in-flight entertainment and connectivity.
Delta Air Lines will invest more than $770 million in upgrading its narrow-body fleet, which will see the introduction of slim-line seats, satellite TV and power sockets.
FTE caught up with AirAsia’s Steven Dickson, who revealed the airline’s plans to launch a CRM system and trial in-flight entertainment and connectivity.
Delta Air Lines will invest more than $770 million in upgrading its narrow-body fleet, which will see the introduction of slim-line seats, satellite TV and power sockets.
Gulf Air has signed agreements with Avianor, Zodiac Aerospace and B/E Aerospace to upgrade its A330 fleet with lie-flat seats and a new IFE system.
Read our round-up of the five key onboard passenger experience trends to watch out for in 2014, including personalisation, crew empowerment, wireless IFE and in-flight phone calls.
FTE explores the views of OnAir, Panasonic, Gogo, Delta, Southwest and others on the potential lifting of the FCC ban on cell phone use in-flight.
KLM has launched a new gifting service called ‘KLM Wannagives’, which allows people to surprise friends and family with a present while they are in the air.
Air Canada has released details of the cabin and seating design for its Boeing 787 Dreamliners, the first of which will be delivered in spring 2014. View the video preview here.
Delta Air Lines has added fully flat-bed seats to its BusinessElite cabin on all services between Atlanta Hartsfield-Jackson International Airport and Dusseldorf International Airport.
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