REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Lufthansa is enhancing its onboard offering with an expanded inflight service that will offer more choice, more entertainment and more sustainability in the future, as part of ongoing CX innovation efforts.
Emirates has unveiled a collection of Bulgari amenity kits for the Autumn/Winter season in First and Business Class, in keeping with its “commitment to providing an exceptional customer experience onboard”.
Luxair has completed installation of nose-to-tail in-seat power from Burrana on the first of four Boeing 737-800 aircraft as part of its cabin upgrade programme to deliver an enhanced passenger experience.
airBaltic has announced a company-wide initiative to explore practical use-cases for SpaceX’s Starlink inflight connectivity, which is to be installed on the airline’s entire Airbus A220-300 fleet.
Delta Air Lines has partnered with Touch to deliver “next-generation content experiences”. Together, they “will accelerate and improve customisation, engagement, and relevance”.
ZIPAIR Tokyo, Inc. has selected SpaceX’s Starlink to deliver higher-speed and lower-latency internet to all passengers inflight, providing seamless connectivity.
A balanced perspective on the issues of security and privacy, and how biometrics identify travellers on the move, enabling greater throughput and better passenger experience, while respecting the traveller’s privacy.
Find out more >>Content plans: Bag tracking, autonomous, automation. Also live-streamed for those members unable to attend in-person.
Find out more >>Content plans: Year in review, PoC summary, and plans for 2024.
Find out more >>Content plans: Proof of Concept (PoC) update, New Member presentations, Peak Holiday Lessons Learned
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Proof of Concept (PoC) update, Sustainability, Tagging and Tracking and new member presentation.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Progressive digital retailing strategies from around the world
Find out more >>Content plans: Proof of Concept (PoC) update, baggage tracking advancements, and new member presentation.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Fraport presentation, autonomous operations, and sustainability.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Pittsburgh International Airport presentation, Autonomous operations & Robotics POC updates.
Find out more >>Content plans: Dublin Airport presentation & POC updates, Innovation for delivering successful summer
Find out more >>Content plans: Retailing innovations in Dublin and discussion around progressive new business models.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: PoC update, offsite baggage processing, new innovation.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: PoC update, AI use cases in baggage, new innovation & new member presentation.
Find out more >>Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Enhancing Hub operations through airport/home carrier collaboration – learnings and idea sharing, Innovation in bag imaging for border processing
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of other new technologies in travel retail.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Bag tracking, autonomous, automation
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Year in review, PoC summary, and plans for 2025
Find out more >>
The first 777-300 ERs equipped with Air France’s latest long-haul cabins are now operating on routes from Paris-Charles de Gaulle to New York-JFK, Rio de Janeiro and Dakar in a “new major step in Air France’s move upmarket”.
Initiatives include elevated meal choices, a brand-new vegan menu, a ‘cinema in the sky’ experience, cabin interior upgrades and more sustainable choices for passengers.
The new service will enable passengers to order food and drinks or duty free items onboard and have them delivered directly to their seat.
In the first part of the FTE Global 2021 Exhibition Preview, we highlight a selection of the most innovative solutions that will be on display in the exhibition.
11-13 June 2024, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
11-13 June 2024, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
28-30 oCT 2024, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
19-20 November 2024, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
The new service will enable passengers to order food and drinks or duty free items onboard and have them delivered directly to their seat.
In the first part of the FTE Global 2021 Exhibition Preview, we highlight a selection of the most innovative solutions that will be on display in the exhibition.
Lufthansa’s Economy Class passengers can now book a Sleeper’s Row on select long-haul flights and will receive an entire row of seats for themselves.
The new digital platform, developed by gategroup, will offer easyJet customers a convenient way to access inflight retail services from their own mobile devices.
The new inflight entertainment website offers passengers a preview of the content that will be available to them on their next flight with Air Canada.
The shortlist for the Crystal Cabin Awards 2020, for which Future Travel Experience is a Media Partner, has been unveiled with a record number of entries.
British Airways will provide its crew with iPhone XRs loaded with a selection of apps to help offer customers additional assistance during their journey.
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