The airport has partnered with FTE Startup Hub member Bespoke to launch and artificial intelligence (AI) chatbot service for visitors at Vienna AirportCity.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
The airport has partnered with FTE Startup Hub member Bespoke to launch and artificial intelligence (AI) chatbot service for visitors at Vienna AirportCity.
According to the airport it is the first in the world to develop the unique wayfinding facility, which allows passengers to visualise their journey through the airport on a mobile phone or computer.
Human Recognition Systems has successfully trialled its passenger experience of the future at Gatwick Airport, using biometric technology and a specially developed app to create a personalised airport journey.
Ultra Electronics Airport Systems has announced the launch of its latest operational solution. UltraConnect is the company’s new global aviation messaging solution, which is able to provide reliable routing of all airline message types with particular focus at this stage on IATA RP17545 BSMs (Baggage Service Messages). The solution is already in use at one […]
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Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
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