A study from Accenture has found that many airline executives feel they are falling short in their bids to improve the passenger experience.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
A study from Accenture has found that many airline executives feel they are falling short in their bids to improve the passenger experience.
Seatfrog has announced that it is partnering with Amadeus Next, as they aim to bring the auction bidding service to travellers.
FTE takes a look at the latest IFE concepts and products from Panasonic Avionics, Skylights, Lumexis, Zodiac, BAE, Arconics, Bluebox and more.
Passengers can now purchase in-flight Wi-Fi and movies using Pay with Amazon, instead of having to make payment using a credit card.
Allison Ausband, Delta’s SVP of In-Flight Service, explains how the tablet-based Guest Service Tool will help flight attendants personalise the onboard experience.
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