Charlotte Douglas International Airport (CLT) is testing Enhanced Primary Processing to reduce wait times at Customs. CLT is one of four airports where U.S. CBP is testing the new biometric screening.

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Find out more >>Content plans: A worldwide summit uniting inventive minds to tackle aviation’s biggest challenges, explore pit’s terminal modernization, and uncover the city’s vibrant tech and innovation landscape
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Find out more >>Content plans: A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds, who will inspire one another and reimagine travel together.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Charlotte Douglas International Airport (CLT) is testing Enhanced Primary Processing to reduce wait times at Customs. CLT is one of four airports where U.S. CBP is testing the new biometric screening.
British Airways has announced a new partnership with British tea producer Birchall. The airline will offer a carefully curated range of tea options to its customers, both on the ground and up in the air.
AviAlliance has announced plans to invest £350 million in the growth and decarbonisation of AGS Airports over the next five years, including a comprehensive transformation of Glasgow Airport’s main terminal.
Vancouver International Airport has unveiled Vancouver Duty Free, a reimagined shopping experience for international travellers, creating a unique sense of place and an enhanced customer experience.
FTE explores a selection of the top trends and technologies for 2025 and beyond, including robotics and automation, Artificial Intelligence, biometrics and digital identity, immersive technologies, and more.
Plaza Premium Group has opened a brand-new, state-of-the-art airline lounge project developed for Saudia Airlines in Heathrow Airport’s Terminal 4, which aims to offer “a unique, tailor-made experience”.
American Airlines is introducing a redesigned mobile app, which is being revamped to fulfil customers’ most-requested features. The aim is to deliver a seamless CX thanks to a more intuitive app layout.
Changi Airport Group is enhancing CX at Jewel with a Nintendo pop-up store and Mario Kart-themed installations. The aim is to further transform Jewel into “a premier destination for families and travellers”.
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