Alaska Airlines selects Starlink to launch new era of connectivity for an enhanced CX


Alaska Airlines is set to launch Starlink connectivity in 2026, with ultra-fast speeds and dramatically lower latency – unlocking seamless access to live gaming, real-time messaging and high-quality streaming.

Alaska Airlines is set to launch a transformational upgrade to the inflight experience. Starting in 2026, travellers will experience Starlink WiFi with ultra-fast speeds and dramatically lower latency – unlocking seamless access to live gaming, real-time messaging and high-quality streaming across multiple devices.

Alaska is set to bring fast, responsive and reliable WiFi to its fleet starting in 2026, with all aircraft – regional, narrowbody and widebody – connected by 2027, alongside Hawaiian Airlines Starlink-equipped aircraft.

“With Starlink already live on Hawaiian Airlines and installations starting this winter across Alaska’s fleet, we’re proud that we’ll offer the fastest, most reliable inflight internet in the skies – with gate-to-gate connectivity on nearly every aircraft across both airlines,” said Ben Minicucci, Chief Executive Officer and President, Alaska Air Group.

Travellers will enjoy the same fast, uninterrupted connectivity they rely on at home to stream, game, message and collaborate in real time.

This innovative enhancement is part of Alaska’s multi-layer vision to deliver a truly elevated travel experience for every guest at every fare.

“We’re thrilled to provide reliable high-speed internet on Alaska Airlines’ flights,” said Chad Gibbs, Vice President of Starlink Operations at SpaceX. “From gate to gate, Alaska’s passengers will now experience the world’s best inflight connectivity.”

Hear more from Alaska Airlines at FTE Global – the “CES of Aviation” taking place in Long Beach, California, on 9 to 11 September 2025. Natalie Randall, Day of Travel Experience Manager, Alaska Airlines, is participating in ‘The APEX/FTE Accessibility Symposium – let’s go above and beyond what is required’. Nicole Hodges-Austin, Innovation Program Manager, Alaska Airlines, is speaking in a session titled ‘Pilot stories: What are hard lessons learned, and secrets, to a successful innovation journey?’ Meanwhile, Gus Naughton, Principal Software Engineer – Innovation, Alaska Airlines, is participating in two sessions. Naughton will deliver a joint presentation alongside Kellen Schroeter, CEO & Co-Founder, Pattern Labs, titled ‘What is the in-depth story behind Alaksa Airlines becoming the first airline to automate dispatch on the ramp with AI?’ He is also speaking in a session titled ‘How do we now revolutionise the gate and boarding experience, and other key airport pinch-points?’

View the full FTE Global 2025 schedule at a glance >> Register for FTE Global 2025 >>

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