
Philippine Airlines (PAL) is set to enhance flight safety, operational reliability, and on-time performance for its passengers through a major digital transformation partnership with Lufthansa Systems. The agreement will see PAL adopt the advanced flight planning and crew management solutions from Lufthansa Systems.
“Our number one priority is safety – for both our passengers and our crew,” said Capt. Roland Narciso, Senior Vice President – Operations Group, Philippine Airlines. “With Lufthansa Systems, we found a technology partner that offers aviation-specific functionality and a consistent data foundation. Their flight planning and crew solutions provide system and data integration, which will help us operate smoother, safer, and more efficient flights.”
The flight planning solution, Lido Flight 4D, will support PAL’s dispatch teams with route optimisation, automated flight planning, and improved fuel efficiency. By using real-time data such as airline-specific operational data, weather conditions, airspace restrictions, and rule-based automation, dispatchers will be able to focus on exceptions and manage flights more efficiently. With the introduction of Lido Flight 4D, PAL reinforces its commitment to operational excellence and the highest safety standards.
The crew management solution provides crew planners and controllers with valuable decision-making tools. Additionally, it leverages machine learning and superior optimisation to shorten rostering cycles while delivering robust and equitable resource planning that balances the airlines’ operational needs and its crews’ lifestyle needs.
“Philippine Airlines is a significant airline internationally and in Southeast Asia, and we are proud to be their partner in establishing a more resilient, operational environment with seamless system integration and data accuracy, enhancing its ground-to-air operations,” said David Parrish, Senior Vice President, Head of Sales & Client Management, Lufthansa Systems Asia Pacific.
Hear more from Philippine Airlines in the Premium Conference at APEX FTE Asia Expo, taking place in Singapore on 11-12 November 2025. Richard Nuttall, CEO, Philippine Airlines, is participating in the Opening Keynote Panel – ‘Leadership strategies to maximise capacity, operational efficiency, customer experiences, revenues and workforce, and be ready for change in the Asia-Pacific region and beyond’.
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