Summary:
- Delta Air Lines partners with Amazon to introduce high-speed, low-latency inflight connectivity via Leo satellite network.
- Next-generation WiFi to enable streaming, real-time sharing and enhanced digital experiences onboard.
- Collaboration leverages AWS and AI to drive end-to-end innovation across the travel journey.
Delta Air Lines and Amazon are launching a long-term collaboration to unlock the next generation of tech-enabled travel experiences. The new agreement will bring high-speed, low-latency internet from Amazon Leo to Delta aircraft, building on the airline’s use of Amazon Web Services (AWS) across its operation and delivering a new era of connected experiences to benefit Delta customers and employees.
Delta will harness Amazon Leo’s cutting-edge satellite technology to bring more fast, personalised digital experiences onboard Delta’s domestic and international flights, like streaming movies and TV shows, listening to podcasts and audiobooks, staying connected to friends, family, colleagues, and more. The upload capacity of Amazon Leo enables customers to instantly share life moments – from uploading vacation photos and videos in real time to securely sending presentations or business files after a high-stakes meeting – without waiting until they land. The airline plans to introduce Amazon Leo with an initial installation on 500 aircraft beginning in 2028, elevating the WiFi experience with Amazon’s advanced low Earth orbit satellite communications network.
“Delta’s future is global,” said Ed Bastian, Chief Executive Officer, Delta Air Lines. “This agreement gives us the fastest and most cost-effective technology available to better connect the world today, and it deepens our work with a global leader that shares our ambition to build what’s next – creating even stronger human connection for our people and our customers for years to come.”
Building on the existing work between Delta and AWS, Delta and Amazon plan to partner to integrate AWS, Amazon Leo, other Amazon technologies and artificial intelligence (AI) to enhance the customer experience across the entire travel journey.
“We’ve designed Leo to provide high-speed internet to the billions of people on Earth without reliable connectivity, and this agreement with Delta is a great example of the impact and scale of the technology – bringing even faster inflight WiFi to tens of millions of passengers who fly Delta every year,” said Andy Jassy, President and CEO of Amazon. “People increasingly want to stay connected wherever they are in the world, and Leo’s speed and reliability is going to have a big impact for businesses, governments, and consumers. It’s going to make the inflight experience so much better, and it’s going to change what’s possible while travelling.”
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