REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
News and industry analysis on opportunities within the airport terminal for airlines and other air transport industry stakeholders to leverage digital retail opportunities to boost commercial revenues.
Brisbane Airport is aiming to raise the bar on airport dining as part of its ongoing $5 billion Future BNE transformation. A new dining experience in the Domestic Terminal is bringing modern Australian flavours to travellers.
Belfast International Airport has unveiled plans for a range of new food & beverage experiences as part of its wider five-year ÂŁ100m investment programme and commitment to âa memorable experienceâ.
SSP America has been awarded a contract to operate more than 10 units at JFK International Airportâs Terminal 5, enhancing food & beverage options as part of a major refresh of JetBlueâs flagship terminal.
Brisbane Airport is reimagining the international travel experience with the launch of 13 new and refurbished food & beverage outlets, opening soon in the International Terminal â from local favourites to global icons.
Content plans: Exploring new trends & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Tour on 11th hosted by GOAA; Networking Day on February 12th
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing, and the brand-new FTE Smart Ramp & Baggage Innovation Summit â co-located to deliver the regionâs most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the âCES of Aviationâ taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 â uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
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The Greater Orlando Aviation Authority Board has approved Phase 2 concession packages as part of the Orlando International Airport Concession Master Plan, with plans for âunique flavours and innovative conceptsâ.
Sydney Airport and SSP have signed a contract that will bring eight brands to the two domestic terminals as part of a broad development programme at the airport âfor a reimagined dining experienceâ.
Budapest Airport, part of the VINCI Airports network, has announced the latest developments in its food and beverage services, reflecting its ongoing commitment to quality, variety, and traveller comfort.
London Luton Airport has awarded Lagardère Travel Retail a 10-year duty free contract, expanding retail space by 40% and promising a bold, immersive shopping experience with top brands and local flair.
9-11 June 2026, Dublin, Ireland
A gathering of air transportâs digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9-11 June 2026, Dublin, Ireland
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrowâs end-to-end passenger experience
18-19 November 2026, Singapore
Connecting vendors with airline and airport executives to transform tomorrowâs end-to-end passenger journey across Asia-Pacific
Glasgow Airport has completed a ÂŁ3.7 million investment programme, delivering a range of new restaurants, retail units, and enhanced passenger facilities designed to elevate the airport experience.
As part of Finaviaâs continuous development of the commercial selection at Helsinki Airport, a new forest-themed area will open at the beginning of 2026, inviting travellers to be inspired by Finnish nature.
Metropolitan Washington Airports Authority has announced the first concessions selected for Concourse E, which is currently under construction at Dulles International Airport, for an enhanced CX.
Vancouver International Airport has partnered with SSP Canada, a division of SSP Group, to enhance the food and beverage offering with the opening of popular local brand, Romerâs Fresh Kitchen & Bar.
Heathrow has launched a new experiential retail campaign in collaboration with retail partner Avolta. The campaign aims to elevate CX through immersive beauty activations and exclusive retail offers.
Schiphol Group has welcomed the opening of Wingstop in Schiphol Plaza, as it aims to offer âsurprising and high-quality food conceptsâ. It is the first Dutch location for social media phenomenon Wingstop.
Vancouver International Airport has opened its newest retail store â Cascadia Collection â in partnership with WHSmith North America. The open-concept store aims to offer a fresh take on airport shopping.
Sydney Airport has announced the first phase of a major redevelopment of the T3 Domestic Terminal, set to transform the dining precinct and specialty retail offering into a vibrant, contemporary space.
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