REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
News and industry analysis on opportunities within the airport terminal for airlines and other air transport industry stakeholders to leverage digital retail opportunities to boost commercial revenues.
Pittsburgh International Airport has unveiled five new dining concepts with SSP America, blending local brands and national favourites as part of a wider concession refresh to enhance CX and commercial performance.
Sunshine Coast Airport has unveiled its largest-ever commercial investment, partnering with LagardèreAWPL to transform retail and dining, nearly doubling space and elevating the passenger experience through to 2027.
Midway International Airport has welcomed Gameway, a new video gaming lounge offering premium gaming stations and immersive entertainment, as part of a wider concessions investment programme.
JFK T4 has welcomed two local F&B brands, bringing authentic New York flavours into the airport experience. The openings highlight a wider push to support diverse small businesses through innovative concession partnerships.
Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 – uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Vienna Airport has revealed its food and beverage partners for the new Terminal 3 Southern Expansion, set to open in 2027. The line-up features iconic local and international brands, offering a rich culinary experience.
Munich Airport has unveiled a new fashion quartet in Terminal 2, with the opening of BOSS, Marc O’Polo, ETON, and Luxury Sunglasses. The aim is to offer travellers a modern, holistic shopping experience.
Brisbane Airport is aiming to raise the bar on airport dining as part of its ongoing $5 billion Future BNE transformation. A new dining experience in the Domestic Terminal is bringing modern Australian flavours to travellers.
Belfast International Airport has unveiled plans for a range of new food & beverage experiences as part of its wider five-year £100m investment programme and commitment to “a memorable experience”.
9-11 June 2026, Dublin, Ireland
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9-11 June 2026, Dublin, Ireland
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
18-19 November 2026, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
SSP America has been awarded a contract to operate more than 10 units at JFK International Airport’s Terminal 5, enhancing food & beverage options as part of a major refresh of JetBlue’s flagship terminal.
Brisbane Airport is reimagining the international travel experience with the launch of 13 new and refurbished food & beverage outlets, opening soon in the International Terminal – from local favourites to global icons.
The Greater Orlando Aviation Authority Board has approved Phase 2 concession packages as part of the Orlando International Airport Concession Master Plan, with plans for “unique flavours and innovative concepts”.
Manchester Airport is to open a ‘market hall’ style eating area as part of the £1.3 billion redevelopment of Terminal 2. The Great Northern Market will feature six street-food kitchens set around a central dining area.
Keflavik Airport is partnering with SSP to open five new food & beverage concepts. Four of the five outlets feature brands that have been created by SSP or were tailored by SSP specifically for the airport.
The Chicago Department of Aviation and Midway Partnership have marked another milestone in the ongoing modernisation of Midway International Airport with the openings of two new retail concessions.
The Port Authority of New York and New Jersey and JFK Millennium Partners have unveiled three iconic local brands for JFK’s new Terminal 6 – P.J. Clarke’s, For Five Coffee and Brooklyn Brewery – opening in 2026.
Sydney Airport and SSP have signed a contract that will bring eight brands to the two domestic terminals as part of a broad development programme at the airport “for a reimagined dining experience”.
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