In this article, Singapore Airlines, TPA, Aena, FRA and Lufthansa share how they are using the power of collaborative innovation to enhance CX, optimise operational efficiency and drive industry transformation.


In this article, Singapore Airlines, TPA, Aena, FRA and Lufthansa share how they are using the power of collaborative innovation to enhance CX, optimise operational efficiency and drive industry transformation.

Eric Léopold, Founder & Managing Director, Threedot and Content Director, FTE Ancillary & Retailing, shares his perspective on the evolution of airline retailing and key industry trends.

Find out more about the next in-person meetings of the FTE Baggage Innovation Working Group (BIWG) and two exclusive baggage tours at Pittsburgh International Airport and Oslo Airport for BIWG members.

As we continue in Q2 with strong momentum, we’re excited to bring you the latest updates on our portfolio of events and communities. Each event and community continues to set the standard as a pivotal forum for innovation.
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Find out more about the shortlisted airlines, airports, vendors and startups pitching in the FTE Innovate Awards, which will be at the epicentre of the co-located FTE EMEA and FTE Ancillary & Retailing events (Dublin, 11-13 June).

The winners of each award will be announced during an official awards ceremony on 12 June at the co-located FTE EMEA and FTE Ancillary & Retailing events (Dublin, 11-13 June 2024).

Founder & CEO Daniel Coleman provides an update on some of the key Future Travel Experience projects for the next few months, including our landmark in-person events and rapidly-growing FTE Communities.

In this interview, Steven Greenway, CEO, flyadeal, shares how the digitally-native low-cost airline is “investing in disruptive technology to make the passenger experience simple, efficient and user-friendly”.

In this article, we share key highlights from the recent meeting of the FTE World Airport Retailing Working Group, featuring insights from Vantage Airport Group, LHR, DOH, Avolta, and Kinetic Consultancy.

FTE is delighted to announce that Steven Greenway, CEO, flyadeal, and Guðmundur Daði Rúnarsson, Chief Commercial and Airport Development Officer, Keflavik Airport, have joined the FTE Executive Advisory Board.

Meet the 12 members of the FTE Airline Digital Transformation Power List EMEA 2024, who have been recognised for their outstanding efforts to lead how their organisation has embraced digital innovation.

Ahead of his participation at the co-located FTE EMEA and FTE Ancillary & Retailing events, Adrian Keating, Executive Director Commercial, shares the PLAY vision for optimising and evolving commercial offerings.

Meet the 12 executives on the FTE Airport Digital Transformation Power List EMEA 2024, who have been recognised for their outstanding efforts to lead how their organisation has embraced digital innovation.

Ahead of the virtual meeting of the FTE World Airport Retailing Working Group on 14 March 2024, LHR, DOH, Vantage Airport Group and more share insights into commercial innovation, experience and engagement.

Ahead of his participation in the FTE Ancillary & Retailing event, Carlos Ruiz, Director of Commercial Management, CVG, explains the airport’s focus on personalisation, collaboration and cutting-edge tech.

The FTE Digital, Innovation & Startup Hub along with the FTE Baggage Innovation Working Group members convened on 28-29 February 2024 at Tampa International Airport for a fantastic collaborative event.
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