seat. But in today’s hyper-competitive skies, the real differentiator isn’t just operational excellence — it’s Customer Lifetime Value (CLV).
CLV in aviation depends on far more than the ticket sale. It’s shaped by every moment of the journey: the boarding pass that arrives without delay, the proactive gate-change alert, the seamless rebooking option when disruption strikes. Each interaction either builds loyalty or chips away at it.
That’s why aviation-first platforms like 22North are transforming the game. With seamless integration into airline PSS and DCS systems, 22North ensures every communication — whether by voice, WhatsApp, SMS, or email — is real-time, contextual, and compliant with global aviation standards.
The result?
Passengers who stay informed and reassured even in moments of disruption.
Higher ancillary sales and rebooking conversions through contextual, well-timed offers.
Stronger loyalty and advocacy as communication becomes a competitive advantage.
In aviation, every second counts. But every message counts even more. With deep system integration and smart automation, 22North helps airlines turn communication into a driver of lifetime value.
CLV isn’t just a finance metric anymore — it’s the new north star for airlines.
Get in touch with our Travel Automation Experts:
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connect@phonon.io