REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
United Airlines has announced the launch of a new U.S. Customs and Border Protection initiative – International Remote Baggage Screening – in partnership with Sydney Airport, BagCheck and Brock Solutions.
Journey Robotics has been selected for International Airlines Group’s IAGi Accelerator Program. A 12-week program will validate Journey Robotics’ autonomous baggage handling system.
Employees in Schiphol’s baggage halls can now use a lifting aid wherever they are working, with the airport installing lifting aids at all 385 workstations as it rapidly adopts advanced technologies.
JetBlue is boosting the baggage experience with a new app offering real-time status updates, plus the option to securely share Apple AirTag or Find My accessory locations placed inside checked luggage.
In this video interview, Andy Miller, Head of Baggage, discusses Heathrow’s current baggage POC, the newly launched BOOST White Paper that introduces a collective vision to transform baggage handling, and much more.
Lufthansa is expanding its innovative baggage collection and check-in service for passengers in cooperation with technology partner Airportr. Passengers can have their bags collected from their home or hotel.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
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Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
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At the recent co-located APEX FTE EMEA and Ancillary & Retailing events, AMS, Avinor, BRU, LHR, and ICN launched a new BOOST White Paper with a collective vision to transform baggage handling into a model of innovation.
Schiphol Group in collaboration with KLM is deploying a new electric, self-driving baggage vehicle from Aurrigo International to help optimise the separation of passenger baggage with long transfer times.
Lufthansa is offering travellers departing from FRA a new and innovative baggage collection and check-in service in cooperation with technology provider AirPortr, as the airline further expands its premium services.
Member airlines of Lufthansa Group – including Lufthansa, SWISS, Austrian Airlines, Brussels Airlines and Eurowings – are integrating the Apple AirTag location feature to digitally support baggage tracking.
11-12 November 2025, Singapore
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Lufthansa is offering travellers departing from FRA a new and innovative baggage collection and check-in service in cooperation with technology provider AirPortr, as the airline further expands its premium services.
Member airlines of Lufthansa Group – including Lufthansa, SWISS, Austrian Airlines, Brussels Airlines and Eurowings – are integrating the Apple AirTag location feature to digitally support baggage tracking.
Air Canada, Avinor, Lufthansa, LAS, Southwest, KEF, United, DOH and more share their insights into the top baggage trends to watch in 2025: robotics, autonomous vehicles, bag tagging, tracking and more.
Singapore Airlines has collaborated with Bagpoint – a Partner of the FTE Baggage Innovation Working Group – to launch a home baggage pickup and check-in service for passengers departing from Schiphol.
In this video interview, Darin Juby, Head of Transformation, Future Travel Experience, and Richard Camman, CEO, BagsID, share an update on the biggest FTE BIWG Proof of Concept to date, taking place in Canada.
United – a Corporate Partner of the FTE Hub and a Partner of the FTE BIWG – has integrated Apple’s new Share Item Location feature for AirTag into its app, so customers can access their bag’s precise location.
Aer Lingus – a Partner of the FTE Baggage Innovation Working Group – has enabled Apple’s Find My Share Item Location feature. The feature is designed to enhance CX by helping quickly locate lost or delayed bags.
In a major announcement at FTE Global 2024, Brussels Airport was unveiled as the latest member of BOOST – a groundbreaking initiative to transform the future of baggage handling through robotics and automation.
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