REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
In this interview, Steven Greenway, CEO, flyadeal, shares how the digitally-native low-cost airline is âinvesting in disruptive technology to make the passenger experience simple, efficient and user-friendlyâ.
Ljubljana Airport is utilising Artificial Intelligence and computer vision technology to optimise turnaround performance, using âinnovation to make operations smootherâ and enhance the passenger experience.
United Airlines has launched a digital tool on its app and website, making it easier for customers who use wheelchairs to find flights that can accommodate the dimensions of their personal mobility device.
Aeroporti di Roma (ADR) â a Corporate Partner of the FTE Digital, Innovation & Startup Hub â is further enhancing its digitalisation journey with the launch of a new âShop&Flyâ service at Fiumicino Airport.
Malaysia Airlines has unveiled an innovative collaboration with Google, which harnesses cutting-edge digital and AI marketing solutions to enhance commercial operations and prioritise a seamless CX.
SOF Connect, operator of Sofia Airport, has launched a new automated boarding pass checking system in Terminal 2. The smart system includes the latest generation of IATA-compliant e-gates and software.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asiaâs biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Gold Coast Airport has unveiled future-focused plans as part of its new master plan, embracing innovation and new technologies that will enhance CX and deliver a fully digital passenger experience.
In this article, we explore examples of collaborative innovation from ADR, IndiGo and GMR. Plus, we share exclusive insights into a new âcoalition of the willingâ being launched by Schiphol with the FTE BIWG.
AirAsia MOVE, formerly known as airasia Superapp, has unveiled the updated, refreshed look of its app on the App Store and Google Play as it strives âto elevate and enhance every travellerâs experienceâ.
Qantas has revealed what customers can expect from its A220s when the new aircraft start flying in March 2024, as well as the acceleration of WiFi rollout and a major investment in digital experience.
09 to 11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrowâs end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrowâs end-to-end passenger journey across Asia-Pacific
A gathering of air transportâs digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
AirAsia MOVE, formerly known as airasia Superapp, has unveiled the updated, refreshed look of its app on the App Store and Google Play as it strives âto elevate and enhance every travellerâs experienceâ.
Qantas has revealed what customers can expect from its A220s when the new aircraft start flying in March 2024, as well as the acceleration of WiFi rollout and a major investment in digital experience.
New technology that confirms the validity of a travellerâs identification and their flight information in real time is now in use at the TSA security checkpoints at Virginiaâs Norfolk International Airport.
Glasgow Airport, in collaboration with Connected Places Catapult, has launched the Living Lab Digital Twin Competition, with the aim of developing digital twin technologies in a live aviation environment.
Swedish airline Jonair is collaborating with travel technology provider Ink Innovation to deploy the Ink Mobile Agent. The passenger handling application will enhance check-in and boarding processes.
IAG and PIT â via its xBridge innovation programme â have deployed Synaptic Aviationâs computer vision. This uses AI models for computer vision to monitor ramp operations via cameras stationed at a gate.
IAG and DFW are the latest Corporate Partners to join the FTE Hub. In this article, they share their objectives, as they look to engage with a diverse network of startups and industry innovators.
Icelandair is collaborating with Omnevo on the deployment of a cutting-edge Electronic Point of Sale (ePOS) system. The partnership aims to revolutionise inflight services and enhance passenger experience.
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