REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
In this interview, Arthur Reijnhart, Executive Director Schiphol Commercial, shares Royal Schiphol Groupâs bold new course for its future commercial strategies and plans for major terminal modernisation.
On-demand air mobility provider flyvbird has announced a strategic collaboration to implement bloXmoveâs blockchain technology, with the aim of enhancing efficiency, sustainability and customer experience.
In this interview, Tero Taskila, CEO & Co-Founder, shares how startup airline Beond is responding to key CX trends, including personalisation, seamless booking and travel, sustainability, and technology integration.
Delta Air Linesâ Fly Delta App is getting a major upgrade. Fly Delta 6.0 includes new and updated features, functionality and experiences designed to reimagine how customers can engage with the airline.
In this article, Singapore Airlines, TPA, Aena, FRA and Lufthansa share how they are using the power of collaborative innovation to enhance CX, optimise operational efficiency and drive industry transformation.
Saudia has launched its innovative digital platform, the Travel Companion, powered by advanced AI. This is part of a two-year plan to revolutionise the travel industry by embracing digital innovations.
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asiaâs biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
United Airlines is making it easier for passengers to sit in their favourite seat type, even if their preferred seat isnât available during booking. Travellers can find the new feature in the United mobile app.
Manchester Airports Group â a Corporate Partner of the FTE Digital, Innovation & Startup Hub â has entered a strategic partnership with Veovo to rollout its people flow technology for a consistently smooth CX.
HK Express, a wholly-owned subsidiary of the Cathay Group, has partnered with Google Cloud to advance the airlineâs data innovation strategy and enhance customer satisfaction with Artificial Intelligence.
New CAT-2 technology that confirms the validity of a travellerâs identification, along with their flight information, in real-time is now in use at the TSA security checkpoints at JFK International Airport.
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrowâs end-to-end passenger journey across Asia-Pacific
A gathering of air transportâs digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrowâs end-to-end passenger experience
HK Express, a wholly-owned subsidiary of the Cathay Group, has partnered with Google Cloud to advance the airlineâs data innovation strategy and enhance customer satisfaction with Artificial Intelligence.
New CAT-2 technology that confirms the validity of a travellerâs identification, along with their flight information, in real-time is now in use at the TSA security checkpoints at JFK International Airport.
Riyadh Air, Saudi Arabiaâs digitally-native airline, has signed a strategic partnership with Artefact aimed at utilising cutting-edge cloud and AI technologies âto enhance guest experiences at every stageâ.
In this interview, Steven Greenway, CEO, flyadeal, shares how the digitally-native low-cost airline is âinvesting in disruptive technology to make the passenger experience simple, efficient and user-friendlyâ.
Ljubljana Airport is utilising Artificial Intelligence and computer vision technology to optimise turnaround performance, using âinnovation to make operations smootherâ and enhance the passenger experience.
United Airlines has launched a digital tool on its app and website, making it easier for customers who use wheelchairs to find flights that can accommodate the dimensions of their personal mobility device.
Aeroporti di Roma (ADR) â a Corporate Partner of the FTE Digital, Innovation & Startup Hub â is further enhancing its digitalisation journey with the launch of a new âShop&Flyâ service at Fiumicino Airport.
Malaysia Airlines has unveiled an innovative collaboration with Google, which harnesses cutting-edge digital and AI marketing solutions to enhance commercial operations and prioritise a seamless CX.
Get Future Travel Experience news & updates sent to your inbox
