REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
The latest news, analysis and insight relating to hospitality in the aviation, transport and travel industries.
Riyadh Air has signed two strategic partnerships with Saudi Coffee Company and Milaf Global Food Company, as part of its efforts to elevate the guest experience with genuine cultural touches.
Iberia continues to enhance its onboard dining experience. After revamping its long-haul menus, the airline is now updating its pre-order service available on all short and medium-haul flights.
JetBlue has announced new onboard products, including a fresh wave of culinary creations and inflight content. Launching in September, they are part of the airlineâs strategy to elevate every moment of the travel journey.
Air France has teamed up with chef mixologist Matthias Giroud to design a new collection of alcoholic and non-alcoholic cocktails, served exclusively in the La Première cabin for an enhanced customer experience.
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Delta Air Lines is elevating its onboard experience in celebration of its Centennial year, with several enhanced food and beverage offerings now being introduced to provide travellers with a taste of summer.
Cathay Pacific is introducing new âChinese Classicsâ dining offerings inspired by the âEight Great Cuisines of Chinaâ for Business Class customers, showcasing its leadership and innovation in inflight dining.
Alaska Airlines is further elevating inflight dining with the launch of its newest culinary initiative, Chefâs (tray) Table, a First Class dining program designed by celebrated chefs up and down the West Coast.
American Airlines is taking its inflight refresh to new heights with its latest enhancements. From snack-time favourites to seamless service tweaks, these updates are part of a larger effort to reinvigorate CX.
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British Airways has announced a new partnership with British tea producer Birchall. The airline will offer a carefully curated range of tea options to its customers, both on the ground and up in the air.
Alaska Airlines is introducing new chef-curated meals, building on its exclusive First Class menu. The airline is âworking on its next culinary chapter that will take its already elevated meals to new heightsâ.
Scandinavian Airlines (SAS) has unveiled âFlavors by SASâ â a new food & beverage concept designed to offer a more varied, globally inspired culinary offering, debuting alongside the new European Business Class.
JetBlue is introducing new features designed to make the inflight experience more personalised as part of âBlueprintâ. This includes expanded meal options and more tailored inflight entertainment.
British Airways has launched a selection of award-winning English sparkling wines and prestigious Champagnes, available in its First and Club World (Business Class) cabins across all long-haul flights.
Air New Zealand has launched a new wine label â Thirteen Forty Five â which is now exclusively available in its lounges throughout New Zealand and in Premium Economy cabins on international flights.
American Airlines is introducing new spring menu options for customers both inflight and in its Admirals Club lounges, along with the option to use AAdvantage miles to purchase food and beverages.
Air Canada has announced the addition of Michelin-starred Chef Masaki Hashimoto to its culinary panel. His exclusive creations have debuted in Air Canada Signature Class, on all flights between Canada and Japan.
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