Alaska has become the first US airline to introduce inflight water service free of single-use plastic bottles and plastic cups.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Alaska has become the first US airline to introduce inflight water service free of single-use plastic bottles and plastic cups.
Singapore Airlines has partnered with wellness brand Golden Door to bring wellbeing options for passengers travelling between Singapore and the US.
The new menus aim to reduce waste and weight onboard Finnair’s flights, in line with its ambitions to become carbon neutral by 2045.
Switching to a more sustainable inflight serviceware has the potential to remove 28 million single-use plastic dishes and cutlery every year.
The Onboard Hospitality team has this year announced the winners of the 2021 Onboard Hospitality Awards by video.
The service will allow British Airways’ customers travelling in economy class within Europe to order additional snacks and drinks directly to their seat.
The new ‘Onboard Delights’ catering concept has been designed to meet customer demands for fresh, quality and sustainable food and beverage offerings.
Qatar Airways’ Genevieve Rosario shares how the carrier has continued to invest in the customer experience, technology and new products and services.
All Nippon Airways (ANA) has partnered with JAMCO Corporation to develop the world’s first hands-free door that allows easy access to lavatories onboard.
All Nippon Airways (ANA) is launching new meal trays made from biodegradable materials for inflight meals, which will reduce 30% of plastic used for inflight services.
Virgin Australia has introduced its new Business Class menu, which features locally sourced produce and provides more choice to customers.
The ACA/IFSA COVID-19 Guideline introduces several guiding principles to help the airline catering industry manage the impact of the COVID-19 pandemic.
Iberia has revamped its inflight dining service for economy and business class passengers with meals from its new catering provider DO&CO.
FTE looks at five recent trends, from inflight pre-ordering to personal tablets for crew, that can help promote safe onboard experience, reduce costs and empower crew.
Amber Simonsen, Director, Guest Product Delivery, Alaska Airlines, discusses COVID-19 testing, new product launches and changing passenger behaviour.
Emirates has reopened its iconic A380 Onboard Lounge and Shower Spa for first class passengers, and resumed its multi-course meal service across all cabins.
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