Thomas Cook Airlines partners with AirPortr to provide home bag check-in and delivery service


AirPortr delivers the bags directly onto the customer’s flight, allowing them to travel to the airport bag-free, skip bag drop and head straight to security.

Available for customers departing with Thomas Cook Airlines from London Gatwick, customers can check in their baggage from the comfort of their own home and skip the queues at the airport.

Customers can book a collection slot online at airportr.com or thomascookairlines.com and their luggage will then be collected and checked-in, typically the day before they fly, from any address in London or the surrounding area. AirPortr delivers the bags directly onto the customer’s flight, allowing them to travel to the airport bag-free, skip bag drop and head straight to security. In the meantime, the passengers will also be kept informed on the location and status of their bags every step of the way via email and SMS. Customers will then see their bags again at the baggage carousel in their destination airport.

Andrew Gillies, Head of Product & Ancillaries, Thomas Cook Group Airlines says: “We are committed to innovating for our customers, so we explore anything that can make flying with us an even smoother experience. AirPortr allows our customers to check bags in from their own front door so they can travel easily across London without heavy baggage, travel seamlessly through the airport, enjoy their flight and start their holiday stress-free. We hope to expand this service with AirPortr to more of our UK departure airports in the near future.”

Randel Darby, CEO at AirPortr, says: “We are delighted to be helping Thomas Cook Airlines customers escape the everyday airport experience. Home bag check-in is a perfect fit, allowing customers to start their holiday the moment they leave the house. Travelling without bags and skipping busy airport queues makes the whole process of going on holiday so much more enjoyable, and we can’t wait for Thomas Cook Airlines customers to experience this new way of travelling.”

Prices for the service start at £30 for collection and check-in of one bag with a one-hour collection slot, or check in up to four bags with a three-hour slot from £40.