Hamburg Airport enhances self-service products with new ‘Slot & Fly’ initiative to streamline security process


Hamburg Airport has introduced a new service, Slot & Fly, enabling travellers to reserve a 15-minute timeslot to access the security checkpoint. The service will streamline the security process for passengers. Photo: Oliver Sorg

Hamburg Airport has introduced a new service, Slot & Fly, enabling travellers to reserve a timeslot to access the security checkpoint. Passengers can book a 15-minute slot within 72 hours of departure, which means they can use a separate entrance to the security checkpoint. The service is available, regardless of airline, free of charge via the airport website.

“I am thrilled that we can offer all passengers this ideal addition to our self-service products, Slot & Fly,” said Michael Eggenschwiler, CEO, Hamburg Airport. “If you check-in online, use a bag drop kiosk for your luggage, and book a timeslot for the security checkpoint, you will get to the gate more quickly, even during the holidays. Slot & Fly is an important building block in our extensive catalogue of measures to provide passengers with a good start to their holidays.”

Michael Schuol, President of the Hannover Federal Police Department, commented: “Slot & Fly opens up the possibility for passengers to avoid lengthy queues to reach the aviation security checkpoint, without compromising security. This allows passengers to more reliably plan how long they will spend at Hamburg Airport, reducing the stress of their journey. At the same time, ‘Slot & Fly’ allows us to more efficiently coordinate personnel requirements for the aviation security checkpoint, reducing waiting times as a whole.”

Michael Eggenschwiler, CEO, Hamburg Airport: “I am thrilled that we can offer all passengers this ideal addition to our self-service products, Slot & Fly. If you check-in online, use a bag drop kiosk for your luggage, and book a timeslot for the security checkpoint, you will get to the gate more quickly, even during the holidays. Slot & Fly is an important building block in our extensive catalogue of measures to provide passengers with a good start to their holidays.” Photo: Oliver Sorg

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