Macau International Airport welcomes opening of Plaza Premium First lounge for elevated CX and personalised hospitality


Macau International Airport has welcomed the opening of a new Plaza Premium First lounge. The lounge concept is designed to transform and elevate the travel experience with personalised hospitality.

Macau International Airport has welcomed the opening of a new Plaza Premium First lounge. Plaza Premium First Macau is located near Departure Gate 10/10A and spans 5,000 square feet. It is the fourth lounge featuring all-inclusive personalised hospitality services, which Plaza Premium Group has also opened in Hong Kong, Kuala Lumpur and Jakarta. The new elevated lounge concept represents a transformative evolution in Plaza Premium Group’s mission to make travel better and provide sophisticated travellers with the ultimate blend of comfort and personalised hospitality.

“Renowned for exemplary customer service, Macau International Airport provides 24/7 specialised staff and efficient check-in processes,” said Mr Chan Weng Hong, Chairman of the Executive Committee, Macau International Airport Company Limited. “We prioritise safety and hygiene while offering diverse transportation options, multilingual support for passengers, and sustainability initiatives that enhance the travel experience.”

The Plaza Premium First lounge concept transforms and elevates the travel experience with personalised hospitality, made-to-order signature dishes and a cross-brand journey for elite travellers. Iconic Macanese delicacies such as the famed Macanese style Portuguese Chicken, Portuguese egg tart and the classic Pork Chop Bun, symbolise the “Proudly Local” theme that the Plaza Premium Group has introduced at selected lounges globally to showcase diverse cultures through art, food and local traditions.

“10 years ago, we opened our first lounge at Macau International Airport,” said Mr Song Hoi-See, Founder and CEO, Plaza Premium Group. “Over the past decade, we have witnessed the growth and evolution of the tourism industry in the city. Today, we are excited to expand in Macau with our new Plaza Premium First. Through the new lounge, we aim to enhance the journeys for travellers who value curated experiences. With the airport expansion plan and the opportunities presented by the Greater Bay Area and China, we believe this is a favourable time for PPG to expand in Macau.”

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